Shape 5

General Category => Pre-Sales Questions => : chitzui June 04, 2008, 06:36:12 AM



: Have a problem with the upload at Convert PSD to Joomla Template
: chitzui June 04, 2008, 06:36:12 AM
I Have a problem with the upload at Convert PSD to Joomla Template.

I get this error message:

Error: File/Image Upload Error/home/shape5co/public_html/custom_services/wholepagechitzui.psd

Thanks for Help


: Re: Have a problem with the upload at Convert PSD to Joomla Template
: chitzui June 04, 2008, 07:47:40 AM
please, I need help, I want tu buy now ...


: Re: Have a problem with the upload at Convert PSD to Joomla Template
: jonahh June 04, 2008, 01:32:18 PM
Hello,

I just tested and it seems to work fine.  If you still are having trouble you can just email us the PSD file.

Regards,


: Re: Have a problem with the upload at Convert PSD to Joomla Template
: chitzui June 15, 2008, 07:27:29 AM
Hello, I retried, it don't work ...
Maybe its because the PSD file is 4,5 MB large ?

Well, how can we do it with E-Mail ?
Please tell me exactly what I've to do and what will happen.
Please tell it like this:
1. You bla bla bla
2. Then we will bla bla bla
3. bla bla
... etc ...

Thanks,
Chitzui


: Re: Have a problem with the upload at Convert PSD to Joomla Template
: jonahh June 16, 2008, 10:20:32 AM
Hello,

Yes that is why, the PSD is too large.  What you can do is just purchase the conversion with no file upload.  Then simply shoot an email to contact at shape5 dot com with your PSD attached.

Regards,


: Re: Have a problem with the upload at Convert PSD to Joomla Template
: chitzui June 16, 2008, 10:48:39 AM
Ok, I'll try, Thanks for your answer.

Two last questions:
1. What is if I don't like the job you've done ?
2. Do I get ("after sale") support ?


: Re: Have a problem with the upload at Convert PSD to Joomla Template
: jonahh June 16, 2008, 11:03:07 AM
I'm not sure what you mean by the first question.  Your template would be coded similar to our club templates but as I state below, if you aren't satisfied because something isn't working as it should, we'll fix it.

Yes you have after sale support, pretty much until the template functions as it should. If we do a job and for example the left and right modules are supposed to collapse but you receive the template and they don't.  We won't leave you hanging, just let us know and we'll fix it for you until the template is functioning as it should.

Regards,


: Re: Have a problem with the upload at Convert PSD to Joomla Template
: chitzui June 16, 2008, 11:04:04 AM
okay, thanks. I'll do it right now. I buy and send you psd via E-Mail.


: Re: Have a problem with the upload at Convert PSD to Joomla Template
: chitzui June 16, 2008, 11:12:23 AM
Ok, Done, Check your E-Mails please.