|
: Membership (Joomla) Expired Too Soon? : entrtnm8 November 29, 2011, 12:33:06 PM Hi, I joined Shape 5 (2 months ago) with a 1 year subscription. Today I logged in and it says that my subscription is expired? Help Please!
Thanks : Re: Membership (Joomla) Expired Too Soon? : mikek November 29, 2011, 12:45:52 PM Hello,
On 9/22/2011 you purchased a 2month membership that expired on 11/22/2011 for $49.99. Our one year membership is $69.99. A history of your memberships can be found on the My Account page in the upper right corner. : Re: Membership (Joomla) Expired Too Soon? : entrtnm8 November 29, 2011, 03:17:11 PM That is odd. I never looked at the confirmation. I really wanted the year for $69 as it is a much better deal and includes 3 domains. What can be done to correct this order?
: Re: Membership (Joomla) Expired Too Soon? : mikek November 30, 2011, 08:38:52 AM Hello,
You can renew your membership from the My Account page at 15% off. I cannot apply credit for your old membership because it has already expired. We can only apply credit equal to the amount of time left on a membership. |