Christmas Sale
The “Give Back Sale” is active until 9/8/12. Proceeds of this sale will be sent to a non-profit organization, 58ten.
More Details Here...
Scheduled Maintenance - On Friday the 25th at 10PM EST we will be making some minor DNS changes to our server. We do not expect there to be any down time on our site, but if after this time our site does not load for you please simply clear your browser cache and restart your machine. - Thank you.
login
Join Now Access Products


Forum Support
Ask questions and find answers about products

linktree Shape 5  >  General Category  >  Joomla Talk
linktree Topic: image slider extension -FREEZING- help??
Pages: [1]
Print
Author Topic: image slider extension -FREEZING- help??  (Read 4152 times)
bdwade
Offline Offline

Posts: 17
« on: March 09, 2010, 08:51:49 AM »
yes i downloaded the image slider extension with thumbnails.
but for some reason it is freezing in ie7 and google chrome.
It looks great in firefox.

take a look at the problem its right on the frontpage!

www.providencechurch.us

using joomla 1.5
Logged
jonahh
Shape 5 Administrator
Offline Offline

Posts: 17151



WWW
« Reply #1 on: March 09, 2010, 12:23:46 PM »
The image slider is a paid club extension you have a free account, you need to upgrade to a paid club member to receive support.
Logged
Jonah
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Using Firebug will save you so much time, frustration and forum questions:
http://getfirebug.com/

- Need some custom coding done on your site? Use our Shape 5 Hire a Coder program for free:
http://www.shape5.com/hire_a_coder/listauctions
bdwade
Offline Offline

Posts: 17
« Reply #2 on: March 12, 2010, 07:48:05 AM »
ok so iam sorry that my account expired for 1 day. haha i renewd can i get some help?
Logged
jonahh
Shape 5 Administrator
Offline Offline

Posts: 17151



WWW
« Reply #3 on: March 12, 2010, 11:47:07 AM »
Could you PM FTP and Joomla login details so I can take a look at this for you?
Logged
Jonah
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Using Firebug will save you so much time, frustration and forum questions:
http://getfirebug.com/

- Need some custom coding done on your site? Use our Shape 5 Hire a Coder program for free:
http://www.shape5.com/hire_a_coder/listauctions
bdwade
Offline Offline

Posts: 17
« Reply #4 on: March 26, 2010, 06:08:11 AM »
can anyone else help! because i know Jonah is really busy!! I need this fixed ASAP!!!! Thank you in advance!
Logged
bdwade
Offline Offline

Posts: 17
« Reply #5 on: March 29, 2010, 06:23:59 AM »
So AFTER 25 days of waiting for help from SAHPE5! The only thing that they have managed to do is force me to pay for renewal of my subscription with them so i could get support on a product that i bought from them and the product still does not work! I have been told multiple times to send my login info and that they would fix it. still nothing.... and since this module is on the frontpage of my website i had to do something today!!!!!!! so i went out to some little guys website and bought a module from him and guess what! no extra configuring i just installed it and added my images and it works in every browser!!!!! imagine that. i product that actually works!!!!!
I am aware that shape 5 will prob archive this posting so that they dont have any negative posts in here so i will post it every where in the joomla world so that people understand what kind of customer service they give here.
Logged
jonahh
Shape 5 Administrator
Offline Offline

Posts: 17151



WWW
« Reply #6 on: March 29, 2010, 09:11:50 AM »
Hello,

I stated several times that you had mootools running on your site, even though you disabled it in your template parameters of your template it was still running and I let you know this was the problem as the image slide also uses mootools and both were conflicting with each other.
Logged
Jonah
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Using Firebug will save you so much time, frustration and forum questions:
http://getfirebug.com/

- Need some custom coding done on your site? Use our Shape 5 Hire a Coder program for free:
http://www.shape5.com/hire_a_coder/listauctions
Pages: [1]
Print

linktree Shape 5  >  General Category  >  Joomla Talk
linktree Topic: image slider extension -FREEZING- help??
 « previous next »
Jump to:  


Powered by SMF 1.1.18 | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com Page created in 0.024 seconds with 20 queries.

Affiliate System


Become a Shape 5 affiliate today and earn 20% on each sale you generate through your site

Suggest a Template


Feel free to give us template suggestions or even any template integration wishes that you may.

Membership FAQ


Learn more about the benefits, costs, rights you have as a member and details site terms.

Contact Us


Do you have a question? Feel free to send us an email and we will be happy to assist you.