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linktree Shape 5  >  General Category  >  Pre-Sales Questions
linktree Topic: password reminder does not work
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Author Topic: password reminder does not work  (Read 634 times)
msahin86x
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Posts: 1
« on: January 08, 2012, 06:51:20 AM »
Hi, I tried everything to reach you but registering a new account was the only option, so my problem is that the password reminder does not work, I tried to use the contact function as well, but it seems like neither is working, meaning that I need a new password for my account bozo86, could you please help me?
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mikek
Shape 5 Administrator
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« Reply #1 on: January 08, 2012, 11:23:19 AM »
Hello,

We responded to your email about this earlier this week. Please be sure that the emails are not going to your junk email folder, and that you are checking the account associated to your email.

I will private message me the login information for the account. bozo86
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Mike
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