Forum Support

Shape 5
March 29, 2024, 08:47:48 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Editing jdGallery withArrows  (Read 10318 times)
trirrish
Jr. Member
**
Offline Offline

Posts: 3



« on: August 08, 2012, 12:37:32 PM »

I am using the Corporate Response template and I can't figure out how to edit and change the large presentation slide in the middle of the page, the one that is in the div that is ID'd as "myGallery". It's the large thing that switches between two slides titled "Vertex 2 Framework is Out", "Responsive Image Fader", and "Responsive Vertex Template". I have tried finding it in the modules, articles, tempate css files, and in the index.php file but I just cannot seem to find where to edit and change this thing. Please help me if you know where to edit it.

Thank you all so much!
Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #1 on: August 08, 2012, 01:58:05 PM »

Corporate Response is a paid, club member template only. Your account is a free account with no history of being paid, which means you won't have access to paid templates or extensions. Upgrade your account to paid, legal status.
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
trirrish
Jr. Member
**
Offline Offline

Posts: 3



« Reply #2 on: August 08, 2012, 02:13:26 PM »

The company I work for does have the paid version. I was hired recently and just began work today on maintaining their website.

Also, what's the point of not answering questions in an attempt to keep the information secret (except to paying members) when the public can freely view the questions and answers on this forum? If a paying member had asked my exact question and you answered them then I would have been able to go and view it.

Besides, whether or not I am using a paid account gives no indicator about whether or not I have purchased the template or purchased a membership in the past. Would you like to gamble on the possibility of losing a repeat customer?
« Last Edit: August 08, 2012, 02:16:17 PM by trirrish » Logged
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #3 on: August 09, 2012, 07:17:00 AM »

Support on club products is a paid service given only to paid members during the time of their membership. Without an active paid membership we will not provide a paid service to you. Support on club products is not in the public forum, it is only viewable to paid members. I can see the entire history of your account with us and you have no record of a paid membership. In order to receive support you will need to post in the correct forum board with username that has paid access. This is all stated in our terms of agreement:

http://www.shape5.com/terms_of_use.html
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
trirrish
Jr. Member
**
Offline Offline

Posts: 3



« Reply #4 on: August 09, 2012, 07:40:21 AM »

Ah. Alright then. I will not ever purchase anything from Shape5 and I will advise my company not to purchase anything from Shape5 as well.

I figured it out and I'll also offer my own services for free. If anyone else is having this problem, go to the Module Manager and find the S5 Image and Content Fader module. Everything you want to edit is to the right, under Basic Options and Image Settings. I thought it was going to be much more complex than that and had been searching through all the javascript and php files.
Logged
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #5 on: July 31, 2014, 03:50:26 PM »

Quote
Ah. Alright then. I will not ever purchase anything from Shape5 and I will advise my company not to purchase anything from Shape5 as well.

Hello,

That's fine you have the right to use any products you want and make your own recommendations for your company. What you need to understand is that you are asking for support on a product that requires a membership to download without having an account that was ever flagged as "paid" legal status. We are more than happy to provide support for Club Products, you just need to post on an account that has previously purchased a membership.

This ensures that users with pirated copies of our products are not getting the same level of support that our club members are. Using an account that has club access (or formerly had) is the only way we can verify legitimacy of our products and the support we provide.

I also appreciate you posting your resolution and apologize for any inconvenience.

Kind Regards,
« Last Edit: July 31, 2014, 03:55:44 PM by mikenicoll » Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.