Hello,
Sorry for the frustration you are having. Just read this thread and saw the back and forth and since there is no way to take a first hand look would you be able to post some screenshots of exactly what you are seeing? That should help us get a better idea whats going on.
Thanks!
It's an off canvas menu right?
It should expand the sub menu items right?
It doesn't.
My simple question to begin this whole thing was "is there another setting somewhere in the vertex configuration that I need to tick to cause it to expand the sub items?
This issue recurs on at least two templates that I have checked and since I am working on an internal server, access is not possible. NO matter how much anyone insists they need that access, it is not going to happen - because - it.is.not.possible.