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Author Topic: Off Canvas Menu Upgrades Please  (Read 26915 times)
sberry1963
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« Reply #15 on: September 01, 2014, 05:42:43 PM »

Hello,

Sorry for the frustration you are having.  Just read this thread and saw the back and forth and since there is no way to take a first hand look would you be able to post some screenshots of exactly what you are seeing?  That should help us get a better idea whats going on. 

Thanks!

It's an off canvas menu right?
It should expand the sub menu items right?
It doesn't.

My simple question to begin this whole thing was "is there another setting somewhere in the vertex configuration that I need to tick to cause it to expand the sub items?

This issue recurs on at least two templates that I have checked and since I am working on an internal server, access is not possible. NO matter how much anyone insists they need that access, it is not going to happen - because - it.is.not.possible.
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jonahh
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« Reply #16 on: September 01, 2014, 06:08:37 PM »

No you shouldn't need to turn on any setting to show sub menu items.  They should show if you have sub menu items on your menu

I have attached a screenshot of an admin of a template with our settings for the off canvas menu.  If you set it up like this it should work.  Let me know if you still are having issues.
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Jonah Hall
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mikenicoll
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« Reply #17 on: September 01, 2014, 06:16:28 PM »

With the settings Jonah posted above this is the result of my copy locally. (See Attached)

Be sure that if your top level menu links are setup as links to other pages that you click the arrow not the text itself. The arrow will expand the subs and the text will take you to the redirected page.

Hope this helps.

« Last Edit: September 01, 2014, 06:19:17 PM by mikenicoll » Logged

Mike Nicoll
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sberry1963
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« Reply #18 on: September 01, 2014, 06:36:38 PM »

With the settings Jonah posted above this is the result of my copy locally. (See Attached)

Be sure that if your top level menu links are setup as links to other pages that you click the arrow not the text itself. The arrow will expand the subs and the text will take you to the redirected page.

Hope this helps.


I have replicated all of the settings and nothing happens. The sub menus will not expand. I attempt to click on the arrow and it looks like the menu flashes (as if it is trying to expand) but nothing is happening.

I have also tried turning off anything that might be a possible conflict with jquery: thinking that might account for it, but so far, nothing. Very frustrating. It's going to end up being something stupid, but for the life of me, I can't figure it out.
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mikenicoll
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« Reply #19 on: September 01, 2014, 07:05:05 PM »

Alright,

Let us know if you find out anything. Unfortunately as we have both tested this on our end and its working there isn't anything else we can do to assist you until we can physically see the issue live.

Regards,
« Last Edit: September 01, 2014, 07:14:22 PM by mikenicoll » Logged

Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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