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Author Topic: Can't install the template as it is on the Demo  (Read 4110 times)
carolinauy
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« on: March 31, 2015, 09:23:47 AM »

Hello

I tried to install the template following the tutorial, I install this file: SiteShaper_Shape5_Risen_Hope_current.zip in the root, but when i go to the root to follow the installation process it seems to be installed allready (i attach an image with the message i see) and the content of the demo is not installed.

What can I do?
Thanks
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mikek
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« Reply #1 on: March 31, 2015, 11:09:02 AM »

Hello,

Risen Hope is a paid, club member template. Your account is a free account with no history of being paid. You need to post with a username that has an active paid membership with us in order to receive support.
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