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Author Topic: Frustrated with Shape 5 Template  (Read 5113 times)
slugraduat
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« on: April 25, 2015, 07:16:43 PM »

I installed the Paradigm Shift template back in 2013 on a site that I put together for a cub scout pack.  Since then I have tried everything I can think of to upgrade the site from 1.7 to 2.5 and 3.x  Every time I upgraded I received the following error:
"500 - JHtmlBehavior: :mootools not supported."  Finally, I find that I need to upgrade to vortex 3.  Fine, I did that and tried to recreate the site aon a whole new Joomla 3.x install.  The minute I assign a page to the featured status, boom, the site breaks.  Nothin that I have done in the dozens of hours of attempts and restoring backups that I have spent collectively in the last year has worked.  The site works fine with other templates.  What gives?  www.scoutpack214.org
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mikek
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« Reply #1 on: April 27, 2015, 07:06:44 AM »

Hello,

That error message means you are running either the 2.5 version of the template or you have an old 2.5 extension still installed on your site. It's saying that there is a mootools call from 2.5 being called on your site, none of our 3.X products contain any mootools calls. When upgrading to 3.X you need to completely reinstall the template with the 3.X compatible version and all the extensions. No 2.5 products can be used in 3.X, they must all be reinstalled completely, not updated.
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Mike Knott
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Shape 5 Team

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slugraduat
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« Reply #2 on: April 27, 2015, 05:54:21 PM »

Thank you.  So, by renewing my membership, I can download a Joomla 3.x compatible version of the Paradigm Shift template?

Thank you.

Hello,

That error message means you are running either the 2.5 version of the template or you have an old 2.5 extension still installed on your site. It's saying that there is a mootools call from 2.5 being called on your site, none of our 3.X products contain any mootools calls. When upgrading to 3.X you need to completely reinstall the template with the 3.X compatible version and all the extensions. No 2.5 products can be used in 3.X, they must all be reinstalled completely, not updated.
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mikenicoll
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« Reply #3 on: April 27, 2015, 06:25:12 PM »

Hello,

Yes the 3.X version no longer uses Mootools calls. That was for older versions of Joomla. If you still get that error with a -Current version of the Template it means you have an extension that needs to updated too.

Regards,
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
slugraduat
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« Reply #4 on: April 27, 2015, 06:27:29 PM »

Thanks.

Hello,

Yes the 3.X version no longer uses Mootools calls. That was for older versions of Joomla. If you still get that error with a -Current version of the Template it means you have an extension that needs to updated too.

Regards,
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mikenicoll
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« Reply #5 on: April 27, 2015, 06:33:25 PM »

No problem.

Let us know if you have any further questions on the Club Boards Smiley
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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