Forum Support

Shape 5
March 28, 2024, 04:40:44 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Shape 5 Forum
 
   Home   Help Search Login Register  
Pages: [1]
  Print  
Author Topic: Problem during dublicating Template General Constructor  (Read 5837 times)
bruno1501
Jr. Member
**
Offline Offline

Posts: 33



WWW
« on: July 30, 2015, 09:00:38 AM »

Hi, there.
On a test installation i made a copy of the installed tamplate "General constructor" within the template administration section. I am doing so with all template to sucure the first installed version of used template.
But with this new template i will loose all settings such as font and colours.....and it seems, that during such process i will loose also this settings for the original installed version.....
It seems to me that this template is not stable with its settings.

Can someone give an advice what to do.....I would like to be secure in future with this template after using it on a working website...

Roland from Frankfurt / Germany
Logged

If you would like to answer additionally in my freetime, then please send email to [email protected], thanks...
jonahh
Administrator
*****
Offline Offline

Posts: 23789



WWW
« Reply #1 on: July 30, 2015, 10:55:38 AM »

Hello,

We haven't had any reports of this can you please explain how you are losing the settings?  Is there any pattern or can you give a step by step process on how we can replicate?

Thanks,
Logged

Jonah Hall
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
bruno1501
Jr. Member
**
Offline Offline

Posts: 33



WWW
« Reply #2 on: July 31, 2015, 01:25:16 AM »

Hi, thanks for answer.

First of all, when you send answer with too high amounts of picture sized, all the text is lost, this is a little bit disturbing....
So i have now to write again.
Attached yo will find backend screenshot (extensions - templates) of a duplicated template "general_contractor - Standard (2)" where you can see loss of settings. I allways use duplicates, to secure in the backend the original with start settings. With other Shape5 templates i didn?t have this trouble in the past....

Best regards, Roland



Hello,

We haven't had any reports of this can you please explain how you are losing the settings?  Is there any pattern or can you give a step by step process on how we can replicate?

Thanks,
Logged

If you would like to answer additionally in my freetime, then please send email to [email protected], thanks...
mikek
Administrator
*****
Offline Offline

Posts: 28743



WWW
« Reply #3 on: July 31, 2015, 08:01:22 AM »

Hello,

Can you confirm, are you creating a duplicate style or are you making a copy of the template files themselves?
Logged

Mike Knott
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
bruno1501
Jr. Member
**
Offline Offline

Posts: 33



WWW
« Reply #4 on: July 31, 2015, 09:04:25 AM »

As i told before ther it is a function in template section to duplicate, this is a button in that section
attachement is selfexplaining

i didnot copy all the template files themselves.....

Roland

Hello,

Can you confirm, are you creating a duplicate style or are you making a copy of the template files themselves?
Logged

If you would like to answer additionally in my freetime, then please send email to [email protected], thanks...
mikenicoll
Global Moderator
*****
Offline Offline

Posts: 20162



WWW
« Reply #5 on: July 31, 2015, 12:42:28 PM »

Hello,

Thanks for the report. We are looking into this.

Regards,
Logged

Mike Nicoll
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF | SMF © 2013, Simple Machines
Joomla Bridge by JoomlaHacks.com
Valid XHTML 1.0! Valid CSS!
Looking for the largest variety in template designs? Look no more. Never buy 1 theme again. Signups start at just $89 for access to all of our themes.
Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.