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Author Topic: Backend error  (Read 7592 times)
godweb
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« on: August 29, 2015, 04:53:39 AM »

Hi,

I have updated to Vertex 4 but I get some errors on the backend.

Please, look the screenshot.

Can you help me please?
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mikek
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« Reply #1 on: August 29, 2015, 06:59:28 AM »

Hello,

Are you running the latest version of Joomla?
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Mike Knott
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godweb
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« Reply #2 on: August 29, 2015, 10:46:18 AM »

Yes, I'm running Joomla! 3.4.3

Thank you  Wink
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mikenicoll
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« Reply #3 on: August 29, 2015, 10:23:23 PM »

Hello,

Can you see if this occurs with another fresh download of a Template? Can you also try using the English Language to see if the issue is specific to the Language?

Regards,
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
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godweb
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« Reply #4 on: September 01, 2015, 01:58:34 AM »

Hi mikenicoll,

the issue was caused by Cloudflare, so I have created a rule on it and fixed the issue

Thank you
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mikenicoll
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« Reply #5 on: September 01, 2015, 10:23:30 PM »

Hey,

Alright thanks for getting back to us!
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Mike Nicoll
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
IlyaSp7
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« Reply #6 on: December 11, 2015, 10:49:39 AM »

Hello

I have same error in my website... how did you fix it?
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IlyaSp7
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« Reply #7 on: December 11, 2015, 11:24:51 AM »

before I saw post I wanted to fix it, I was thinking it's error in Vertex so I reinstall it now I get (cron.jpg) I try to upload my back up files but no luck still same......?!?!?! now it opens but no buttons to click to edit but when I click lil box in middle I get (cron.jpg)

help please Sad

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jonahh
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« Reply #8 on: December 11, 2015, 02:19:25 PM »

Hello,

Can you PM me Joomla and FTP login details to your site? I think I might know the issue and can fix it directly for you.

Thanks,
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Jonah Hall
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Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Put your trust in the hands of our extremely qualified staff to get your job done right!


- Firebug is the most powerful web development and debugging tool, and it will save you a lot of time, frustration and forum questions:
Install Firebug
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