All questions regarding support of our products must be asked in the appropriate product board found on our forum once logged in. Each of our products have their own forum board. The title of the board is the title of the product. Please be sure to use the correct board when posting to receive faster and more accurate support.

Emails requesting support will not be answered.

Need a programmer for your web project? Shape5.com does not offer any custom programming but you may use our Shape 5 Hire a Coder service for FREE! With no hidden costs or fees, the Shape 5 Hire a Coder program is a free service offered to both paid and free members of our site. Anyone may post their project for free but only members with an active developer membership may bid on projects; this ensures that you are receiving bids from our top notch members!

Click here for more information about Shape 5 Hire a Coder or to start listing today!

Invoices are automatically emailed to the email address we have on file. If you need to download a copy of your invoice you may do so under the green Member Info button at the top of the page once signed in. Just locate your membership and click the Invoice link to the right to download a pdf invoice.

If you have forgotten your username or password please use the Lost Password link found at the top of the page just below the username and password input login boxes.