Please provide a link to the post you say you left on the forum under University, because I can't find it, and according to your post count, the only place you've ever posted is in this thread.
As for scale and formatting, as I said already, you have to save or reset the settings in the Theme Options area in WP Admin (Under "Appearance") before things will reset to the right arrangement.
Shape 5 support is not provided through e-mail, it is provided on the forum. I am the Wordpress Club manager, programmer, and support person. If you need support for the Wordpress Club, it can only
be requested on the forum because I do not
receive any e-mails sent to the general contact address.
As to the tutorials, which ones are you referring to? The only "tutorial" we currently have for Wordpress is the video tutorial for Site Shapers which has recently been repaired and re-uploaded. All other "how-to" information is readily available on every single Wordpress demo or on the forum.
As you can see, I monitor the forum quite closely (I am notified by e-mail every time a post is made in a Wordpress section), so if you had actually asked for support as you claim, I would have already helped you.
, "Emails requesting support will not be answered".