Pre-Sales Questions

[speedyme]

I'm trying to upgrade and add the WP them club @ 15% off and when I do I get this loop:

http://screencast.com/t/rPiLGJccPJqN

I've tried logging out and clearing my cache, but every time I log in it seems to be continuing the previous session.

[mikek]

Hello,

It looks like you may have an expired site session. Can you please try logging out, clear your browser cache, and then try the login again? That will give you a new session on the site.

[speedyme]

I've tried logging out and clearing my cache, but every time I log in it seems to be continuing the previous session.

I've also tried different browsers.  It's maintaining the same session.

[mikek]

Hello,

Please try it now. I went into our account management software and re-imported your account with all the same information. I then tried logging in with your account and was able to view the page properly then.