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Author Topic: Site Shaper Hanging between Configuration and Finish  (Read 848 times)
bmillan
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« on: April 10, 2012, 10:46:27 AM »

I am new to Joomla and am installing the site shaper to my site and everything seemed to go well, except when I went from configuration to finish. The installer just hangs and doesn't finish. The loading icon in the center of the screen just stays there.  I let it go for about 20 minutes before stepping back and going through the process a second time.
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mikek
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« Reply #1 on: April 10, 2012, 10:53:46 AM »

Hello,

Did it create the configuration.php file in the root folder of your site? If so, then just delete the installation folder and you're done. If not, then you most likely have permissions problems on your server that your host will need to fix.
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Mike
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bmillan
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« Reply #2 on: April 10, 2012, 02:09:55 PM »

It was a permissions issue, thank you!
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