Advanced Search  
Advanced Search


Pages: [1]
Print
Author Topic: Problem with s5-box  (Read 2420 times)
downsideup
Offline Offline

Posts: 2



« on: April 11, 2012, 07:40:07 AM »

Hey guys,

I got a lttle problem with my template "Compassion": http://downsideup.de/ . After closing the s5-box i.e. "Register" or "Login", the overlay stays (invisible) and nothing can't be clicked on. Maybe it has to do something with the Upgrade I did yesterday from J1.7.3 to 2.5.4. Anyways, I hope you can help me with that.

Thanks!
« Last Edit: April 12, 2012, 10:00:35 AM by downsideup » Logged
jonahh
Shape 5 Administrator
Offline Offline

Posts: 17069



WWW
« Reply #1 on: April 11, 2012, 12:33:23 PM »

Hello,

Compassion and s5 box are club products, you'd need a current club membership to receive support and also post in the compassion template board
Logged

Jonah
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Using Firebug will save you so much time, frustration and forum questions:
http://getfirebug.com/


- Need some custom coding done on your site? Use our Shape 5 Hire a Coder program for free:
http://www.shape5.com/hire_a_coder/listauctions
downsideup
Offline Offline

Posts: 2



« Reply #2 on: April 12, 2012, 09:58:54 AM »

Quote
Compassion and s5 box are club products, you'd need a current club membership to receive support

You must be kidding!? You messed up the s5box, so everyone has problems with an upgrade to 2.5 and now we have to pay extra for your mistake? Sorry, but that's not fair.
Logged
jonahh
Shape 5 Administrator
Offline Offline

Posts: 17069



WWW
« Reply #3 on: April 12, 2012, 11:38:32 AM »

We didn't mess up s5box.  Joomla did an upgrade for 2.5 with new mootools released, so we had to update s5box to be compatible.  This in no way is a bug or cause of poor programming, its simply how upgrades work.  Old code sometimes has to be updated to work on new code. New products and upgrades are available to active club members only, this is part of a benefit of a membership, if something new comes out, you get the upgrades

Sincerely,
Logged

Jonah
------------
Shape 5 Team

- Need a great host for your website? We highly recommend siteground.com!


- Using Firebug will save you so much time, frustration and forum questions:
http://getfirebug.com/


- Need some custom coding done on your site? Use our Shape 5 Hire a Coder program for free:
http://www.shape5.com/hire_a_coder/listauctions
Pages: [1]
Print

Jump to:  


Powered by SMF 1.1.18 | SMF © 2013, Simple Machines Page created in 0.044 seconds with 17 queries.