General Talk/Questions/Comments

[technosys]

Hi,

I registered as a standard 1 year member.
But when I trying to download product following message appears.

"It appears that your account is a free account. This product is for paid club members only. You can upgrade or renew your account by clicking on the green Member Info button at the top of this page."

What is the reason?

 

[gleedo]

I am having the same issue.  I cleared my cookies, cache, etc as instructed upon going to purchase, but after logging back in, I still can't access the download 

[mikek]

Hello, I am sorry about that. If both of you log out and then log back in you should be able to see the club products now. There was a problem with the paypal payment response system last night and it didn't fully update your account. Sorry for any inconvenience.

[gleedo]

Thanks for the swift response Mikey - I can now donwload it 

[viperrtf]

Having the same issue...


      
Web Accept Payment Sent (Unique Transaction ID #*****************) Edit out the id.


Business Name:    
   Shape 5    (The recipient of this payment is Verified)
Email:    
   contact@shape5.com
Payment Sent to:
     
   contact@shape5.com

Total Amount:    
   -$65.00 USD
Fee amount:    
   $0.00 USD
Net amount:    
   -$65.00 USD

Item Amount:    
   $65.00 USD
Shipping:    
   $0.00 USD
Handling:    
   $0.00 USD
Quantity:    
   1
Item Title:    
   Standard 1 Year - 4 domains.
Invoice ID:    
   192838-MBA
Date:    
   Jan 22, 2010
Time:    
   13:20:25 PST
Status:    
   Completed

[mikek]

Hello Mats, your account should be upgraded now as well. Paypal is having some issues with their payment response system right now and is delaying the activations.

This is only a temporary issue, but if anyone else runs into this problem please send an email to contact@shape5.com and please include your username when emailing. Thank you!