Throughout the years that Shape 5 has been creating templates for the Joomla CMS we have come across many sites that we've bookmarked and frequently reference for resources to build our templates with. We hope the following post will expand your current tool set of sites and boost the quality of the sites you output.
With the release of Jomsocial v1.6.290 there have been several updates to the templating structure from when we originally created our Jomsocial Elegance template. We have just updated our Jomsocial template to be fully compatible with the newest version 1.6.290. The template was completely rewritten from scratch based off of the new version. This update should resolve any problems that were arising with formatting and functionality issues.
Recently it has come to our attention that a press release constructed and submitted by a third party SEO company that we have hired was released with false information and to this we owe the Joomla! project and anyone associated with Joomla! an appology! This release stated Shape 5 was affiliated with the Joomla! project and the project was responsible for the creation of our website. This is false, our website was completely constructed by Shape 5.
Shape 5 is an independent company which produces extensions and templates for the Joomla! CMS. Like other companies, it produces software that enhances websites, building on the work of the Joomla! project as its contributors but completely independent of it.
Shape 5 is fully committed to the Joomla! project and we are indebted to Joomla! and it's community for creating this great CMS.
Again, Shape 5 apologizes for this and we have taken measures to make sure this never happens again.
We are here to help you and make sure your Joomla projects go smoothly and without problems. If you run into issues with our Joomla Templates or Joomla Extensions, or you simply have questions please consider the following when posting a new forum support thread to ensure your questions are answered accurately and in the quickest amount of time possible. We hope this helps you out and makes your support experience run smoother!
Please submit the following:
* The url that is in question.
* Screenshots often help, but please also provide a url whenever possible.
* Ask thorough questions with as much detail as you can.
* Brief description and list of any 3rd party extensions you may have installed.
* Since the problem occurred, what have you changed? Was anything changed on your site that caused the problem?
* Have you made any modifications to your site?
Things to consder:
* Have your searched for posts similar to your question by using the search functionality on the forum? Often times a question has been previously answered.
* Take time to review each forum section and make sure to post in the correct board.
* Help someone else if you can answer their post.
* Be courteous; use clean language and make sure to to thank those who help you.
