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Tag >> Support
We are happy to announce that we now have some basic Joomla PDF tutorials available on our site! The tutorials will help you get started setting up a site shaper, installing a template/extensions, changing your logo and lastly setting up a database in phpmyadmin for a new Joomla install.

 We hope these tutorials provide a helping hand in getting you started in the Joomla world. You don't have to be logged in to view just click the view button for whichever version you are running (current version includes 1.6 and 1.7):

Tags: SupportJoomla

We are here to help you and make sure your Joomla projects go smoothly and without problems. If you run into issues with our Joomla Templates or Joomla Extensions, or you simply have questions please consider the following when posting a new forum support thread to ensure your questions are answered accurately and in the quickest amount of time possible. We hope this helps you out and makes your support experience run smoother!

Please submit the following:

* The url that is in question.
* Screenshots often help, but please also provide a url whenever possible.
* Ask thorough questions with as much detail as you can.
* Brief description and list of any 3rd party extensions you may have installed.
* Since the problem occurred, what have you changed? Was anything changed on your site that caused the problem?
* Have you made any modifications to your site?

Things to consder:

* Have your searched for posts similar to your question by using the search functionality on the forum? Often times a question has been previously answered.
* Take time to review each forum section and make sure to post in the correct board.
* Help someone else if you can answer their post.
* Be courteous; use clean language and make sure to to thank those who help you.

Tags: Support

Free Vertex Template & Theme

Free Joomla Template
Are you new to Shape5 and the Vertex framework? Then download our totally free Vertex Joomla template or Wordpress theme to experience the power of the Vertex framework for yourself! This is the same framework that our club products are built off of.
  • Fully Responsive Layout
  • Integrated Bootstrap Styling
  • Easy To Upgrade Framework
  • Custom Module And Column Widths
  • SEO Optimized Layout
  • Right To Left Support
  • And Many Other Great Features!
Joomla Details:

Live Demo Learn More

Wordpress Details:

Live Demo Learn More

From the Shape 5 Blog

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Send Us An Email
Please send us your questions and we will email you back as soon as we can. Product support questions should be posted in our support forums under the Help menu. Our staff will assist you from there.