Shape 5

General Category => Pre-Sales Questions => : jchase003 July 21, 2008, 07:45:40 AM



: I just registered, and the theme I want to download is giving an error.
: jchase003 July 21, 2008, 07:45:40 AM
So I just registered so that I could download the game vision 1.5x theme. When I try to download it, all I get is a MySQL error and then saying the zip is not available. Can someone please fix this as this is the main reason I registered?

Thanks,
Josh

P.S.  I also just tried to upload the error I am getting, and on your website I am getting:

"The attachments upload directory is not writable. Your attachment or avatar cannot be saved. "

Niice.


: Re: I just registered, and the theme I want to download is giving an error.
: mikek July 21, 2008, 08:15:56 AM
Hello, I am sorry the site is giving you trouble. We just swapped to a new server yesterday and it looks like the permissions on the upload folder needed to be changed. However, I didn't receive any error message on the download of the Game Vision Template, are you still receiving this error?


: Re: I just registered, and the theme I want to download is giving an error.
: jchase003 July 21, 2008, 08:27:22 AM
Ok, understandable about the permissions. I" am still getting errors when trying to download, all others download fine. I have ried in FF, and IE, on two different machines. I just get a page that spits back:

Warning: filesize() [function.filesize]: stat failed for /home/shape5co/public_html/dmdocuments/Shape5_GameVision_SQL_15.zip in /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php on line 119


over and over again. Is there another way I can get this zip file?

Thanks for your help.

Josh


: Re: I just registered, and the theme I want to download is giving an error.
: jchase003 July 21, 2008, 08:29:42 AM

Warning: filesize() [function.filesize]: stat failed for /home/shape5co/public_html/dmdocuments/Shape5_GameVision_SQL_15.zip in /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php on line 119

Warning: filemtime() [function.filemtime]: stat failed for /home/shape5co/public_html/dmdocuments/Shape5_GameVision_SQL_15.zip in /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php on line 120

Warning: Cannot modify header information - headers already sent by (output started at /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php:119) in /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php on line 124

Warning: Cannot modify header information - headers already sent by (output started at /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php:119) in /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php on line 125

Warning: Cannot modify header information - headers already sent by (output started at /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php:119) in /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php on line 126

Warning: Cannot modify header information - headers already sent by (output started at /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php:119) in /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php on line 128

Warning: Cannot modify header information - headers already sent by (output started at /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php:119) in /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php on line 133

Warning: Cannot modify header information - headers already sent by (output started at /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php:119) in /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php on line 134

Warning: Cannot modify header information - headers already sent by (output started at /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php:119) in /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php on line 135

Warning: fopen(/home/shape5co/public_html/dmdocuments/Shape5_GameVision_SQL_15.zip) [function.fopen]: failed to open stream: No such file or directory in /home/shape5co/public_html/administrator/components/com_docman/classes/DOCMAN_file.class.php on line 151


: Re: I just registered, and the theme I want to download is giving an error.
: mikek July 21, 2008, 08:32:19 AM
Can you please try clearing the cache on your browser? I just checked it again on a second computer and I'm not receiving these errors anywhere.


: Re: I just registered, and the theme I want to download is giving an error.
: jchase003 July 21, 2008, 08:38:39 AM
No Go.

I just tried from a laptop that has never hit the site, and, it's on a VPN connection, I called my buddy who is on comcast, he is getting the same error. I'm on ATT Uverse. Are you sure it's not cached on your side?

I can download all the other stuff, just not this one. Can you temp move the zip to a plain directory and IM me the link perhaps? You site is full of config errors, so it's something on your end.


: Re: I just registered, and the theme I want to download is giving an error.
: mikek July 21, 2008, 08:40:36 AM
If you send me a full list of the files you want I can email them to...does that work?


: Re: I just registered, and the theme I want to download is giving an error.
: jchase003 July 21, 2008, 09:04:38 AM
After refreshing the page several times it was finally able to get the file. Thanks for your help.

With a fresh install of 1.5 and the game vision template, are there any extensions I need to get to make it look like the demo you have on your site?


: Re: I just registered, and the theme I want to download is giving an error.
: mikek July 21, 2008, 09:12:30 AM
Ok good! I'm glad it's working and I'm still trying to figure out what caused the error, hopefully it's an isolated case.

The only extra module with this template is the login module which is located in the same download section.


: Re: I just registered, and the theme I want to download is giving an error.
: jchase003 July 21, 2008, 10:04:24 AM
For some reason, I can't get mine looking like the demo. The nav menu to the right in the demo has the "main menu" on the menu bar, is there a tutorial on how oyu made it look so nice in the demo?


: Re: I just registered, and the theme I want to download is giving an error.
: mikek July 21, 2008, 11:20:40 AM
Hi, there's no tutorial but we do have an sql dump available of the demo site. It's located in the downloads.


: Re: I just registered, and the theme I want to download is giving an error.
: jchase003 July 21, 2008, 11:57:23 AM
I'm not really sure what I"m looking at with the sql dunp, it looks like error messages to me? Is it possible to pay you guys to theme up my site so it looks like the demo?


: Re: I just registered, and the theme I want to download is giving an error.
: mikek July 21, 2008, 12:36:34 PM
I sent you a private message about this.