Shape 5

Joomla Free Extensions => Habla Chat - Free => : bcause August 20, 2008, 07:05:09 AM

: Please help to get this working!
: bcause August 20, 2008, 07:05:09 AM
using joomle 1.5.6

when using shape5 code:

<script type="text/javascript" src="<?php echo $this->baseurl ?>/modules/mod_s5_habla_chat/s5_habla_chat/habla.js"></script>
<script type="text/javascript">
wc_init("my code is inserted here");

online/offline/ status works fine. image changes fine.   i am notified that user requests chat.  the first time i respond it will close users chat box on their end.  when they request chat again  i am able to receive their text fine but they do not receive mine.

I am not using caps in user name or anywhere else.

this tested on and from multiple systems using ie7 and ie6.

Now...  when I install the code that Habla told me to use:

<script type="text/javascript" src=""></script>
<script type="text/javascript">
wc_init("My code here");

the chat works perfect both ways but it no longer changes the online/offline status image and it creates a constant floating horiz chat bar on site which I hate. 

When issue posted on habla they said

"I recommend contacting shape5, and getting them to fix their code.  It looks like they have everything you need in their setup"

I like shape5 way of chat with status image and no constant floating bar.   

Has anyone got this to work?

Thank you

: Re: Please help to get this working!
: mikek August 20, 2008, 07:21:38 AM
Hi, I've tested the most recent version and it's working with no problems, the chat goes both ways. Are you behind any sort of firewall? Can you please post a url?

: Re: Please help to get this working!
: bcause August 20, 2008, 08:25:08 AM
wow ... quick response.

no firewall...  beside I dont think that would cause clients chat box closing  but I dont know that for sure.

thanks for the help.  would really like to get this working

: Re: Please help to get this working!
: mikek August 20, 2008, 09:02:16 AM
Thanks for the login access. I changed the Habla ID temporarily to mine: 5683-8834960-10-2127 on your site and everything worked with no problems. I was able to send and receive messages. I checked this with IE, FF and Opera.

: Re: Please help to get this working!
: bcause August 20, 2008, 09:08:19 AM

thanks for your time.  as I said, I test this on 6 or 8 clients systems and had same problem on all of them.  the only thing the same on all systems was that I was remoting in to them.  some by admin remote some by RAdin some by pcanywhere.  also 2 other systems on my own network.  very odd.  I will be making calls today to have this tested on those same systems so to remove the remote issue and see if that works.

once again I appreciate your time.  I will let you know the results.

: Re: Please help to get this working!
: bcause August 21, 2008, 05:11:10 AM
Im about to give up....   Mike, same issue across the board.  Had 4 people go to my site and with every one of them I have the same problem described above.  I have uninstalled and reinstalled pidgen.  I have installed pidgen on others systems.  I have created a new account at habla and still no matter what I do I have the exact same problem. keep in mind that we are talking new install on different system, new habla account, multiple users from different areas and different ISP's.  I dont know how it worked when you used it but it did???

I don't know what to try next ???

: Re: Please help to get this working!
: mikek August 21, 2008, 06:06:53 AM
Hi, I'm sorry it's not working for you. Again, I had no problems when I tested it, everything worked exactly as it should. Have you tried installing Pidgen on a different computer?

: Re: Please help to get this working!
: bcause August 21, 2008, 06:40:05 AM
yes...  i stated that above.  2 other systems including a system at the clients office.  If I cant get it working there then its over.  tried these with new habla accounts also.  just very odd.

: Re: Please help to get this working!
: Robbert September 07, 2008, 02:36:52 AM
Hi guys exactly the same problem here. When I answer on an incoming chat request then the window at the user that made the request dissapears. Although you see that it is receiving a reply. Seems the same behaviour as mentioned here.

I'm using the eMarcantilism template at For now I disabled the module until I figured out.  ???
Coud be maybe settings or the template that affects the behaviour
I will try some stuff as well.

: Re: Please help to get this working!
: bcause September 10, 2008, 05:10:58 AM
still a problem for me also.  looking to go live with this site in a weeks time.  so odd that when mike requested chat all worked fine so it should not have anything to do with my template.  every system i have tried this on will not work yet as I said it worked perfect when mike connected???

: Re: Please help to get this working!
: mikek September 10, 2008, 06:09:33 AM
I'm sorry but I was never able to reproduce this problem and I tested it on two machines and I was talking to you in the chat module.

: Re: Please help to get this working!
: bcause September 12, 2008, 05:22:36 AM
I know...  thats what makes it so odd.  You were a great help.  its just some combination that makes it not work for at least 2 of us.   I have tested this on many systems and same thing??  thanks fof the help.  Much appreciated.

: Re: Please help to get this working!
: deros September 19, 2008, 06:52:44 PM
it works fine for me in IE7 but not in Firefox 3, FF just say offline all the time.

: Re: Please help to get this working!
: berger September 20, 2008, 06:23:29 AM

ok there is an very easy solution for all this problems!

All the trouble comes from the Javascript so why also using a java if there is no need for it ?

first of all, download the "sourcerer module (mod_sourcerer)" dont ask where use google!

and install.

in the sourcerer module you will have a editor down below use the source code editor not the design! and add following >

<a href = "htt p://">
<img src="htt p://
online=htt p://
&offline=htt p://" border=0>[/url]

change the id to your id
and change also the url to ur online and offline pictures

if you add before already any script or stuff from or s5 habla module just delete them .

sorry for the s5 team but the js code in the module is realy messy   :-[

: Re: Please help to get this working!
: mikek September 21, 2008, 10:48:10 AM
Hello, the javascript in the module is all necessary for it to work correctly, it is needed to switch out the images. Almost 99% of the code was created by and is used for the module itself in sending and receiving messages.

: Re: Please help to get this working!
: mistic September 21, 2008, 02:28:20 PM
I am getting the same problem, I would prefer to use Shape 5 module rather than the sourcerer (although that is pretty nice too).

It is interesting that Mike got it to work just by using his own ID, that suggests something wrong with our accounts, but it works fine for me using the sourcerer plugin / module which suggests something wrong with the S5 code.

I did notice in the JS file it says do not copy it to your own server in case it changes and causes things to break, but I guess you are using the latest code so it should be alright.

Anyway I still think S5 are doing a nice job with their free extensions, they are definitely keeping me coming back here and considering joining up to get access to the rest and the templates. I hope you get this working, but great job anyway :)

: Re: Please help to get this working!
: mistic September 22, 2008, 01:11:52 AM
I just tested it again.

Disappeared in IE7 FF3 and Chrome, then I closed IE and Chrome and tried again in FF and it worked, although now it only showed as offline. Tried again in IE and Chrome and same in them too.

: Re: Please help to get this working!
: billpryor April 06, 2009, 12:28:36 PM
I get done but with errors on page. I remove the code below and unpublish the mod then all is fine. I have had this running for a while now and didn't know. How much business have I lost (ie users... idiots) while trying to get more by using habla.

<script type="text/javascript" src="<?php echo $this->baseurl ?>/modules/mod_s5_habla_chat/s5_habla_chat/habla.js"></script>
<script type="text/javascript">

: Re: Please help to get this working!
: jonny007mkd June 10, 2009, 07:22:23 AM
@billpryor: sry that i response so late, i know its 2 months ago, but you're using an old version of the extension. the code should look like this:
<script type="text/javascript" src=""></script>
<script type="text/javascript">
**some functions**
config = wc_config();
config.vars["start_hidden"] = 1;
config.vars["expandOnMessageReceived"] = 1;
wc_init("**your id**",config);