Shape 5

Joomla Templates => Compassion - Club => : bdickson November 18, 2011, 06:10:24 PM



: SiteShaper_Shape5_compassion_current Available and Install Error
: bdickson November 18, 2011, 06:10:24 PM
I attempted to install this template and was unsuccessful.  I had my host remove my old install and do an install that I provided via FTP.  They loaded the files and it appears in my template folder, however it does not appear as an available template in my admin template manager.

The response to this problem I got from my host was: "The current template which is set as a default one for your Joomla is "Beez2 - Default". This is how the installation settings were after the installation performed from your custom package. In the same time the templates subfolder of your public_html contains a template folder named compassion/, but your Joomla does not recognize this as a valid template."]

I attempted to load the package today and got this error: JInstaller: :Install: Cannot find Joomla XML setup file

So, what do I need to do to get this template functional?

Bruce


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: nasir3500 November 18, 2011, 07:01:05 PM
I just upload everything on my root folder, and It was fine, Maybe you can ask your host server.


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: bdickson November 18, 2011, 07:36:45 PM
I looked and the template is in my root folder.


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: nasir3500 November 19, 2011, 03:11:24 PM
sometimes it happens, recently I built up a website and it has something in the root and I should put everything in PUBLIC HTML folder, maybe yours is like that,

Just try to put everything in PUBLIC HTML (or something like this) if you have any in your root.


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: sakari November 20, 2011, 11:58:15 AM
Hello friends,
I have the same problem!
The fault lies at the root servers, but sample_data.sql to the database!



Joomla 1.7.3


:
Some errors occurred while populating the database: Table 'projekt1.incta_usergroups' doesn't exist SQL=
-- -- Dumping data for table `incta_usergroups` -- INSERT INTO `incta_usergroups`
 (`id`, `parent_id`, `lft`, `rgt`, `title`) VALUES (1, 0, 1, 16, 'Public'), (2, 1, 6, 13, 'Registered'), (3, 2, 7, 12, 'Author'),
 (4, 3, 8, 11, 'Editor'), (5, 4, 9, 10, 'Publisher'), (6, 1, 2, 5, 'Manager'), (7, 6, 3, 4, 'Administrator'), (8, 1, 14, 15, 'Super Users')



AND:

Login will not work either!

JUser: :_load: Unable to load user with id: 42
JUser: :_load: Unable to load user with id: 42
You do not have access to the administrator section of this site.


The version for J1.5 works!
And as I've seen the Shape5 demo runs on J1.5.

regards
:)


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: jonahh November 21, 2011, 02:06:48 PM
Try downloading a fresh copy of the site shaper, there was an older version not working.  Also be sure to not touch the language at the first step, you can change this after the install is complete.


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: sakari November 21, 2011, 03:15:07 PM
File "SiteShaper_Shape5_compassion_current.zip" New downloaded and uploaded to the server with WinSCP!
The same problem!
Local and tried, same error!


At best they give us the sql database after installation! 

With a little adaptation is also with us! 

Just as before!
This has always worked!


SQL Dump
username: admin
password: admin

 :)


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: bdickson November 22, 2011, 07:12:44 AM
Downloaded file again.  Same error:  JInstaller: :Install: Cannot find Joomla XML setup file   ???


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: sakari November 23, 2011, 04:14:16 AM
How long will it take to Shape5 a SQL dump (J1.7 & J1.5) provides for download!
 
It slowly takes too long!

best regards

Sakari


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: bdickson November 23, 2011, 04:41:39 AM
Is anyone working on a fix for this?  My non-profit client picked this template themselves and wanted to see a preliminary work-up at the end of the week and I have nothing to show them.  Very disappointing.   >:( 


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: jonahh November 23, 2011, 01:17:31 PM
Is anyone working on a fix for this?  My non-profit client picked this template themselves and wanted to see a preliminary work-up at the end of the week and I have nothing to show them.  Very disappointing.   >:( 

Sounds like you are trying to install the site shaper via the Joomla admin.  This will not work as a site shaper is joomla itself so itd be like install joomla instal joomla.  To install the site shaper follow the tutorial here:

http://www.shape5.com/joomla_tutorials.html


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: sakari November 23, 2011, 03:55:56 PM
Hi Jonah,
 what do you think of us, that we have no idea of Joomla installations?

 Please give us the SQL dump of the demo version 1.7 and it's done!
 Before we discuss about it much longer!

 Thank you!


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: bdickson November 23, 2011, 04:07:47 PM
So I'm supposed to use Joomla 1.5?  Will this work in 1.7. ?  What's the point of that ? 


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: bdickson November 23, 2011, 04:19:25 PM
OMG.  Create a database.......;  Local installation...........'  Fill in the details......;  This is ridiculous!

I didn't buy into this club to become a a Joomla developer/installer expert but to use the great work other people do. 


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: sakari November 24, 2011, 11:23:10 AM
Please  send me the SQL dump for the "Demo  Template J1.7 Compassio" via email!

Many thanks!

best regards


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: jonahh November 25, 2011, 11:19:33 AM
Please  send me the SQL dump for the "Demo  Template J1.7 Compassio" via email!

Many thanks!

best regards

Hello,

We don't do SQL dumps anymore, if you PM me cpanel, ftp, I can get this working for you.


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: jonahh November 25, 2011, 11:20:52 AM
OMG.  Create a database.......;  Local installation...........'  Fill in the details......;  This is ridiculous!

I didn't buy into this club to become a a Joomla developer/installer expert but to use the great work other people do. 

There is no easier way to install Joomla itself or install a site shaper.  Please check the following as it has details on how to create a database and information on how to install a site shaper too.  If this doesn't help let me known specifically what you are stuck on:

http://www.shape5.com/joomla_tutorials.html

Sincerely,


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: bdickson November 26, 2011, 05:20:17 AM
ISakari - I doubt you will be getting that.  This is in another post from Shape5 on August 1:  "Finally, now that Joomla is on a six month release cycle we have decided to discontinue our stand alone SQL dumps of demo data for new versions of Joomla. There was a day when SQL dumps were very important before we packaged our products in site shapers. Now we do not feel their need is as great as a site shaper, and the same data will be included in our site shapers. Also, by eliminating these it frees more time up to produce conversions of products much quicker into new Joomla versions." 


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: nasir3500 November 26, 2011, 04:00:07 PM
OMG.  Create a database.......;  Local installation...........'  Fill in the details......;  This is ridiculous!

I didn't buy into this club to become a a Joomla developer/installer expert but to use the great work other people do. 

Dear bro,

 I dont think if you can find any website that gives you the exact thing you want, in fact you should learn how to personalize your stuff yourself otherwise you cant have a powerful website

I dont think shape5 team can do that for you anyway, however you can hire a coder,

Thanks,


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: bdickson November 26, 2011, 05:10:53 PM
All I wanted to do was get a template that had the layout and features I wanted and I could modify the content to meet my requirements.  It seems pretty odd to me that the backend features that everyone talked about in making Joomla the way to go aren't functional or supported when they say they are.  If I wanted to get an "empty" template I would have bought that.  If I wanted to pay someone to do this I could have done that as well.

I've built web sites before with software that facilitated one doing the build without being a programmer or code geek.  It did not do it for you but was iterative enough to learn and get the results I wanted.  That was all I expected here as well - a workable framework with the basic tools I need to navigate and modify. 


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: sakari November 27, 2011, 08:00:44 AM
Problem geloest!

Das Problem liegt an der mySQL Datenbank Version!

An unseren Server verwenden wir Plesk 10.3.1 mit der mySQL version 5.0.51 !
Und wie es aussieht verwendet shap5 eine hoehere Version, ich denke ab 5.5.x

Leider kann ich mein mySQL an meinen Server nicht updateten, da es mit Plesk verbunden ist!

Deswegen habe ich es bei meinen Freund installiert, er hat die mySQL 5.5.16 Version!
Da lief es ohne Probleme!
Dann habe ich ein SQL Dump fuer MYSQL40 exportiert!
Und dann im meinen Server importiert!

Und jetzt laeuft die Demo auch bei meinen Server!

Ach ja, einen Grosse Bitte an Shap5 Team!
Bitte in Zukunft die sample_data.sql fuer MYSQL40 erstellen, damit die auch in aelteren mySQL laufen!

Danke!
Sakari




********************************
English Google Translator
********************************

Problem solved!

The problem lies in the mySQL database version!

On our servers we use Plesk 10.3.1 with the mySQL version 5.0.51!
And it looks like shap5 uses a higher version, I think from 5.5.x

Unfortunately I can not updatet my mySQL on my server because it is connected with Plesk!

That's why I've installed it on my friend, he has the mySQL version 5.5.16!
Since it ran without problems!
Then I have a SQL Dump for export MYSQL40!
And then imported my server!

And now the demo is also on my server!

Oh yes, one big plea to Shap5 team!
Please in the future to create sample_data.sql MYSQL40 to run in older mySQL!

Thank you!
Sakari


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: jonahh November 28, 2011, 01:40:43 PM
All I wanted to do was get a template that had the layout and features I wanted and I could modify the content to meet my requirements.  It seems pretty odd to me that the backend features that everyone talked about in making Joomla the way to go aren't functional or supported when they say they are.  If I wanted to get an "empty" template I would have bought that.  If I wanted to pay someone to do this I could have done that as well.

I've built web sites before with software that facilitated one doing the build without being a programmer or code geek.  It did not do it for you but was iterative enough to learn and get the results I wanted.  That was all I expected here as well - a workable framework with the basic tools I need to navigate and modify. 

If you are still stuck you can PM me login access to your server and I can get it setup for you.  It won't take me long at all.  Just click my username and then on the next screen you'll see personal message which only will be between you and I.

Sincerely,


: Re: SiteShaper_Shape5_compassion_current Available and Install Error
: barnes February 28, 2016, 04:01:03 PM
I know that this is an old topic, but I had the same issue when I attempted to install a fresh Site Shaper template.

The reason for the new installation not showing the template is because I did not click "Use Sample Data" during the Joomla setup process.

After trying to install again and correctly using the sample data, the template shell appears.

Anyone searching this blog and having trouble seeing the template that you purchased in the new Joomla install, try again and be sure to use the sample data.