|
: SiteShaper DB connection problem [Resolved] : radstu January 23, 2012, 12:29:12 PM Not sure if I should leave the other post about this up (found a related thread when searching, but the support info suggests posting issues within each templates forum)
I've got a Rackspace Cloud Sites hosting environment where I've installed a number of joomla setups (1.5, 1.6, 1.7) historically with no connection issues. When attempting to plug in the Database Information from my control panel during an Appwonder Siteshaper install, I keep getting: Could not connect to the database. Connector returned number: 2 You can see the error message in the attached image. I've successfully used the same credentials entered on this screen to connect via phpMyAdmin, and have confirmed with the hosting support techs that there are no known / open DB connection issues. Help! : Re: SiteShaper DB connection problem : radstu January 23, 2012, 02:00:15 PM I've done a simple php connection test from a little db.php file I uploaded, and it works from the server and connects with the credentials I'm entering into the Joomla Installer
: Re: SiteShaper DB connection problem : radstu January 23, 2012, 02:01:20 PM PHP Version >= 5.2.4 Yes Zlib Compression Support Yes XML Support Yes MySQL Support Yes MB Language is Default Yes MB String Overload Off Yes INI Parser Support Yes JSON Support Yes configuration.php Writeable Yes .... and.... Directive Recommended Actual Safe Mode Off Off Display Errors Off Off File Uploads On On Magic Quotes Runtime Off Off Register Globals Off Off Output Buffering Off Off Session Auto Start Off Off : Re: SiteShaper DB connection problem : jonahh January 23, 2012, 02:06:08 PM If you PM me all your database details that you are entering and your site shaper URL I can take a look for you.
Sincerely, : Re: SiteShaper DB connection problem : radstu January 23, 2012, 02:10:00 PM When in doubt, "restart."
Just decided to delete the whole set of uploaded files and try again. Worked like a charm. Thanks Jonahh for the offer ... was 5 minutes away from taking you up on that! |