Shape 5

Joomla Templates => eTensity - May 08 - Club => : gman2005 September 24, 2008, 08:57:38 PM



: "Returned mail: see transcript for details"
: gman2005 September 24, 2008, 08:57:38 PM
I'm getting registration emails returned to me and even some orders!

What did I need to fix?

joomla email is set as PHP Mail Function.

<<< 553 sorry, your mail was administratively denied. (#5.7.1)
501 5.6.0 Data format error


: Re: "Returned mail: see transcript for details"
: jonahh September 25, 2008, 08:46:09 PM
I believe this is either a DNS issue or server configuration problem, I would contact you hosting company and notify them of this.



: Re: "Returned mail: see transcript for details"
: gman2005 September 30, 2008, 11:05:04 PM
the couldn't help me

this is the full error:

The original message was received at Tue, 30 Sep 2008 21:54:55 -0700
from localhost.localdomain [127.0.0.1]

   ----- The following addresses had permanent fatal errors -----
<customer's email address>
    (reason: 553 sorry, your mail was administratively denied. (#5.7.1))

   ----- Transcript of session follows -----
... while talking to relay-hosting.secureserver.net:
>>> MAIL From:<my email address>
<<< 553 sorry, your mail was administratively denied. (#5.7.1)
501 5.6.0 Data format error

my php mail was working fine and just two weeks ago I keep getting returned mail


: Re: "Returned mail: see transcript for details"
: jonahh October 02, 2008, 10:00:57 PM
Have you tried several email addresses?

Also did your host have any suggestion at all?


: Re: "Returned mail: see transcript for details"
: gman2005 October 04, 2008, 04:18:54 PM
i did multiple test registers and they all come back

host did not have any suggestion because they don't support joomla

im using the php mail function



: Re: "Returned mail: see transcript for details"
: jonahh October 06, 2008, 10:58:20 AM
Oh ok, I'm not familiar with this php function and am not sure what to suggest but doing a search on Google states that its server issue.  I would try searching Joomla.org's forum and if you can't find anything post this question there.