: Wordpress Club Forum Rules - PLEASE READ BEFORE POSTING!
: Tristan Rineer September 07, 2012, 10:45:50 AM
- Every theme and plugin has a board for support.
Posts made in "general" that have to be moved by an admin might not be answered as quickly; take the time to find the right board before posting.
- Check the FAQ and Knowledgebase.
If your question seems like something that has probably been asked a lot of times in the past, make sure you check the Wordpress FAQ (http://www.shape5.com/component/option,com_smf/Itemid,75/topic,23923.0/) and Knowledgebase (http://www.shape5.com/documentation/) for possible solutions; this will save you time that would be spent waiting for a response that could end up linking to the FAQ anyway.
- Search before posting.
Forum admins/moderators are also the developers that make the releases for the club; answering something that has been answered already takes time that could be spent on programming new features or fixing bugs.
- Always (if possible) include a URL with a support request; it's much easier to understand a problem if it can be looked at.
- Never PM an admin or moderator without permission.
- Be as detailed as possible. "It doesn't work." is not enough information. The more detail you provide, the faster it will be solved.
- All posts must be in English. If you have trouble translating you can use Google Translate (http://translate.google.com/).
- Don't post an unrelated problem in a thread started by someone else. Each topic is a specific problem, if you can't find one that covers the problem you're having, you can create a new one.
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