Shape 5

Anytime I disable a setting, such as Font resizer, it will not save. This is very annoying.

Can you provide more details about what exactly is happening?  My best guess would be that your permissions aren't set to allow the settings file to be created/modified (wp-content/uploads/cache/vertex), but I can't get any idea beyond that without more information.

If I go to Shape 5 Theme Options >  Layout > Change the setting 'Enable Font Resizer' from Yes to No and click Save, it does not stay at No, it will revert back to Yes. The same behaviour happens if I change 'Enable Responsive for IE8' or any other setting listed under Theme Options. File permissions of 'Vertex' are set to 744 , Owner can read write and execute.

Thank You

I downloaded the 'Sports Nation' theme and checked the same settings. They work as expected with it so I don't think it is a permissions issue. Any other Ideas?

Sports Nation doesn't use the same method for saving the settings.  The theme admin was completely rewritten for Corporate Response.

Try setting the permissions on the uploads/cache/vertex file to 777 and see if that fixes it. 

I have had no issues with changing and saving the settings you mentioned when testing on my servers, so it's most likely an issue with permissions or something related to how your server is configured.

I changed the settings to 777, still no joy. I can FTP to to the vertex file , edit it in notepad , and the settings will stay though.

Does your sever have the "file_put_contents" php capability disabled?  That's how the settings are saved to the file.

How do i check this, I contacted my host and they said nothing is disabled. Thanks for your help

Sorry about the delayed response, for some reason post notifications were ending up in the spam folder instead of the inbox.

Has the issue been resolved?  If your host doesn't know if PHP has file-write permissions, then I'm not sure what to tell you.

I am having the same issue.  Try to change the setting for the Open Panel label to Contact Us but after clicking Save nothing has changed.  Help please?

Have you tried all the suggestions above?  If your file permissions are correct and your server allows the PHP functions to alter files, then you should be fine.  The main function that has to be allowed is "file_put_contents".

Hi,

I tried "setting the permissions on the uploads/cache/vertex file to 777 and see if that fixes it."

Then when I try to access the settings in WP admin, I get a message saying that the file could not be found.

"Does your sever have the "file_put_contents" php capability disabled?"

How would I find this out?  My site is hosted with Dreamhost.

I just asked my web hosts about the server settings and here is what they replied:

Elizabeth: I loaded a file call phpinfo.php that lists what is installed -- file_put_contents doesn't appear to exists as an option
Elizabeth: Nothing similar to that is listed as either enabled or disabled
Elizabeth: Looking it up on Google, it looks like it is a default part of PHP 5
Elizabeth: So it isn't something that would be enabled or disabled

What do you suggest now?

If you PM me FTP and wp-admin access information, I'll take a look at it and see what I can figure out.

I am not sure why but I can now save things!!

How was this resolved? I am having the same issue. I cannot save settings in the Vertex after moving the blog to a new server.

Is there a file I need to edit permissions on?

Thanks,

Brandon

You need to make sure that the wp-content/cache folder and any files inside it are writeable by php.

I wish I could give you a more definite solution, but everyone who has had the problem so far has basically come back with "I don't know why, but it's working now" or hasn't felt it necessary to tell how they fixed it if they did.

The issue is most likely a server permissions issue; it's definitely not a problem in the code.  Just make sure that PHP has file write permissions for the settings file.