Shape 5

General Category => Pre-Sales Questions => : ydossou April 14, 2014, 11:03:06 AM



: I am receiving the message below although I paid for the templates
: ydossou April 14, 2014, 11:03:06 AM
I am receiving the message below although I paid for the templates. Could you check , please


We have detected that you were trying to access a paid membership section of our website. In order to gain access to club areas you must have an active, paid membership with us in the same club as the board you are trying to access. Forum support and product downloads are only available during the time of your membership. Please continue to the My Account page to either upgrade or renew your account. Thank you!

ydossou


: Re: I am receiving the message below although I paid for the templates
: jonahh April 14, 2014, 02:08:41 PM
Hello,

Please try logging out, clearing your browser cache and then logging back in.   See if this fixes the issue.


: Re: I am receiving the message below although I paid for the templates
: mikenicoll April 14, 2014, 07:02:16 PM
Hello,

Just to verify you are trying to access the Joomla side of the site and not the Wordpress side. These are different clubs with different memberships. Please try logging in again and clearing your browser cache as this may help as well.

-Mike