Shape 5

Hi there,
in the past week I am getting a lot of errors and the websites loading time is up to 3-4 minutes and most of the times they look a mess, getting a lot of error in the console, i shared this with rochen, the hosting provider, and they cant see anything from the server causing this issue, i have several sites running your templates and they all have the same problem, i tested this in other networks and I get the same issue, IT people say our network is working just fine.

take a look at this sites to see if you get the same results: raleigh4u.com, bikeraleigh.org, innovationraleigh.com, rcrxstudy.com, dsinsider.com

T http://bikeraleigh.org/home/templates/cleanout/css/bootstrap/bootstrap-responsive.css net::ERR_CONNECTION_REFUSED
bikeraleigh.org/:390 GET http://bikeraleigh.org/home/templates/cleanout/css/s5_flex_menu.css net::ERR_CONNECTION_REFUSED
bikeraleigh.org/:396 GET http://bikeraleigh.org/home/templates/cleanout/css/template.css net::ERR_CONNECTION_REFUSED
bikeraleigh.org/:409 GET http://bikeraleigh.org/home/templates/cleanout/css/multibox/ajax.css net::ERR_CONNECTION_REFUSED
bikeraleigh.org/:419 GET http://bikeraleigh.org/home/templates/cleanout/css/s5_responsive_bars.css net::ERR_CONNECTION_REFUSED
bikeraleigh.org/:420 GET http://bikeraleigh.org/home/templates/cleanout/css/s5_responsive_hide_classes.css net::ERR_CONNECTION_TIMED_OUT
bikeraleigh.org/:423 GET http://bikeraleigh.org/home/templates/cleanout/css/s5_responsive.css net::ERR_CONNECTION_TIMED_OUT
bikeraleigh.org/:427 GET http://bikeraleigh.org/home/templates/cleanout/css/custom.css net::ERR_CONNECTION_TIMED_OUT
(index):455 GET http://bikeraleigh.org/home/templates/cleanout/js/s5_columns_equalizer.js net::ERR_NETWORK_CHANGED
(index):589 GET http://bikeraleigh.org/home/templates/cleanout/js/s5_responsive_mobile_bar.js?t=1 net::ERR_NETWORK_CHANGED
(index):1236 GET http://bikeraleigh.org/home/modules/mod_s5_box/js/s5_box_hide_div.js net::ERR_NETWORK_CHANGED
(index):1419 GET http://bikeraleigh.org/home/templates/cleanout/js/lazy_load.js net::ERR_NETWORK_CHANGED
(index):655 GET http://bikeraleigh.org/home/templates/cleanout/images/s5_logo.png net::ERR_NETWORK_CHANGED
(index):1107 GET http://bikeraleigh.org/home/images/OTPlogogray.png net::ERR_NETWORK_CHANGED
(index):1130 GET http://bikeraleigh.org/home/images/CitySealgray.png net::ERR_NETWORK_CHANGED
(index):1177 GET http://bikeraleigh.org/home/templates/cleanout/images/twitter.png net::ERR_NETWORK_CHANGED
(index):1177 GET http://bikeraleigh.org/home/templates/cleanout/images/facebook.png net::ERR_NETWORK_CHANGED
jquery.min.js:4 GET http://bikeraleigh.org/home/images/BikeGuy2.jpg net::ERR_NETWORK_CHANGED


thanks

Hello,

It sounds like a server side issue.  There is nothing we can do from our end or modify in our templates to load a these files any differently.  If you take the URLs and put them in a browser address bar you'll see they load fine.  Your sites are looking a mess because these are all layout files, CSS.  So if they aren't loading properly the site will not be formatted and just output images and text.

So it sounds like you server is going down for a second or there is some bogging down on the server that is causing a load error on these files.  You would need to contact your host and let them know whats going on and see if they can see any server hiccups/down times, things like that.  Basically dig into the server and see whats going on.

Hope this helps!

thanks, i found the issue this morning, it was not the server but it was one of the ISP we have. Sorry for the post but i have to ask everybody. thanks

Sure, no worries, glad you got it sorted!