Shape 5

hello,

the chat will not show online on the website, even after pasting the code in the html file right before the </body> part.

when i log into the chat on my computer it shows 5 users offline, but even if there are users on the site it will not switch to ONLINE.

Any ideas?

Thanks,

Jonathan

hello,

well i got the chat to work, the only problem i am having now is that with IE the live chat icon is not Visible with firefox it works.

any ideas?

Jonathan

Hello, please post a url.

hey Mike,

here you go:

http://174.142.104.18/

Thanks,

Jonathan

and now its not working again.

it comes and goes, let me know what you find out, i am online on my side with the chat open.

thanks.

Jonathan

Hi, I don't think it's pulling the script. When you setup the script it would have looked like this:

<script type="text/javascript" src="<?php echo $this->baseurl ?>/modules/mod_s5_habla_chat/s5_habla_chat/habla.js"></script>
<script type="text/javascript">
wc_init("Your Habla ID");
</script>

Can you try doing this instead:


<script type="text/javascript" src="http://174.142.104.18/modules/mod_s5_habla_chat/s5_habla_chat/habla.js"></script>
<script type="text/javascript">
wc_init("Your Habla ID");
</script>

I made the following changes as you reguested:

this is what i got:

<?php } ?>

<script type="text/javascript" src="http://174.142.104.18/modules/mod_s5_habla_chat/s5_habla_chat/habla.js"></script>
<script type="text/javascript">
wc_init("7598-77411561-10-5065");
</script>

</body>

</html>

still not working, any more ideas boss?

Thanks,

Jonathan

Hi, that is very strange. Can you login into your hab.la account and under the Customize screen make sure nothing is checked under Functionality and Plugins.

hey,

I just checked the Setting on the hab.la site, all is set to the default setting, and there is nothing realy there that i can see that may block this out.

so how about i let you in my joomla and you have a look and tell me what you think?

or do you have any new idea?

Thanks,

Jonathan

Yes, please send me:

1. Your hab.la login information
2. super admin access
3. ftp access

Hello, I received an email with your super admin login access but I also need your ftp access and hab.la login access.

hello,

on the way to you now.

J.

Hi, I'm not totally sure what the problem was, I just reinstalled the module and it's working correctly now. You might need to clear the cache on your browser to see the change.

It is working now, did not even have to clear the cache.

nice work there thanks a million.

J.