Shape 5

Joomla Free Templates => Design Control - Free => : vladimirmi May 26, 2015, 05:40:41 AM



: Backend problem
: vladimirmi May 26, 2015, 05:40:41 AM
Hello,

I have some weird problem. I cant open backend of the design control template. Please look at the picture.
I take long time to appear menu but I get no content of menu items.
Can you get me an advice what to do? I need to do some changes in my template but I cant :(
Thanks in advance.
Vladimir



: Re: Backend problem
: mikek May 26, 2015, 07:50:16 AM
Hello,

The first thing to do is simply try from another browser; some browsers have ajax problems. If that does not work do you have any third party plugins enabled? If so, try disabling them.


: Re: Backend problem
: vladimirmi May 26, 2015, 08:08:12 AM
I tried in Chrome, Mozilla and IE. All have the same problem.

Not sure what do you mean....

If that does not work do you have any third party plugins enabled? If so, try disabling them.

I was able to get in backend some days ago. I did nothing with my pages meanwhile.
But I have to say that it took very long time to open backend menu items.

I dont know what to do more :( Any idea?


: Re: Backend problem
: mikek May 27, 2015, 07:20:31 AM
Hello,

If it was working before and not now something would have changed in your backend. Have you changed anything in the global configuration recently or have you installed any third party extensions since then?

If it's not opening it's either due to a conflict from a third party extension, or there is a server latency issue. If it opened really slow before, more than 5 seconds, then there is most likely a latency issue on your server.