Shape 5

Hi there,

I have just installed that theme using Site Shaper to learn things work and a clean install of the theme only on a Wordpress site. In both instances, I am experiencing the same issues:
- The responsive menu does not open
- the s5image and content fader v3 - does not work at all when with the Jquery, it shows a large white space with the thumbnail on the side. I can see the thumbnails, so the image urls are not the issue. When I go into legacy, I can see the images, but then it is not responsive and I don't see the text and the navigation arrow.

Vertex is  the latest version.

I need help on fixing that please.

Thanks

Frederique

Please remember to always post a link to your site when having issues with something on the front-end; I can't even begin to diagnose the cause of a problem if I can't see what's happening and inspect the code with Firebug (http://getfirebug.com/).

Hi there,

I have finally uploaded my site on a staging server.

I have 3 issues:

1)  the menu does not open when of the size of a cellphone

2) texts on my pages are stripped from their formating codes: http://www.labaguette.ca/staging/contact-us/ or this page: http://www.labaguette.ca/staging/about-the-bakery/  - 

If I apply a different theme, then it is formatted the way it is supposed to be.

3) on Firefox, the background image does not cover the full screen the way it does in Chrome.


It is not related to any change that I did in custom.css as I have the same issue if I delete all the codes on that file to keep the theme basic codes.

Please advise.

Frederique

   Do you have a menu assigned to the mobile position on the Appearance->Menus page of the admin?


   On the "Advanced" tab of the theme options, disable the "RAW HTML Mode" option.


   It works fine on the demo, so it's either a CSS issue, a settings issue, or it's possible that your image isn't tall enough.  I'm not sure what Chrome does differently, but the image is set to fit 100% width of the browser, it has no height detection.  The way the demo makes it look like the image is infinite height is by having the bottom of the image fade to the background color, which makes it look like there's no bottom edge on the image.

Hi there,

1) I have assigned a menu for mobile in the appearance. But is still does not work. As mentioned previously, I have set up SiteShaper with the demo data and it has the same issue right out of the box.

2) and 3) are fixed, thank you.

Regards

Frederique

If you are running the latest version of the Vertex Upgrade Patch (http://www.shape5.com/component/option,com_docman/Itemid,96/task,cat_view/gid,308/), I recommend switching the mobile menu to the Sidebar layout ("Layout Type" on the "Layout" tab of the theme options - about half way down).

I'm not sure what's causing the drop-down version to not work, but if you try the sidebar version and like it, that seems like a reasonable solution.

Hi there,

I wanted to try your solution.

I have upgraded vertex to 3.4  although there was a message saying that it was the latest vertex version even if it was 3.0. 

Anyway, it stripped the template specific tab so I lost the layout. Fortunately it was my local copy. Which files and folder do I need to upgrade to get Vestex 3.4 and still keep the template specific features?

Thanks

Frederique

The only way it would have lost that tab is if you deleted the xml folder when patching.  At most, you should only delete the vertex folder, nothing else.  Any additional files that are upgraded by the patch can just be overwritten when prompted.

Hi there,

There must be something more to do fix that issue. I tried various scenarios without success.

• If I take my original set up and apply the patch without the xml file, Vertex does not get updated and I still have the issue with the menu in the cellphone format.
  
  If I take my original set up and apply the patch with the xml file, Vertex is updated and the menu issue is fixed, but I loose the "template specific" tab, and the site does not look like anything

So I am guessing that there are some files in the xml folder that I need to keep. Instead of playing around and wasting time, I would need a specific answer about which files I need to keep in the xml folder so that I can have both the upgrade and a functioning site.

Regards,

Frederique

Do not delete the xml folder when patching, just overwrite it.  There are 2 XML files in that folder (as well as translation files for them), one is for the specific theme, and one is for the framework.  If you just overwrite the xml folder, the framework files will be replaced without removing the theme-specific files.

Hi there,

1) I was finally able to update Vertex and the site is fine. One thing that did not update properly: the Widgets styles. I don't see any options in the drop downs anymore. How do I update that part? Where is it located so that I can move it?

2) How can I show the widget titles when I need/want to - or is it related to question #1?

Thanks

Frederique

If you deleted the templateDetails.xml file when patching, that would explain the loss of the widget styles in the dropdown, as that is where they are defined. 

As for showing widget titles: if a title is defined, it will show.  There is currently no option to disable widget titles, other than just choosing not to have a title at all.

Hi there,

the templateDetails.xml is there and showing the options in the codes, but it does not show in the backend. I did not delete it.

Initially, I had to go all this because right out of the box, the cellphone version did not work. Also, I don't quite understand why, when I downloaded the theme, I did not have the latest version of Vertex, instead of going through all that. I never had so many issues with themes, so to say that it is my fault...

Just out of curiosity, are the widget styles in the xml showing as <colors><color>-style</color></colors> or <styles><style>-style</style></styles>?

If they are listed as "<colors>", try replacing the <colors> and <color> tags with <styles> and <style>.  That is the new standard in the XML going forward, and while the framework does have backwards compatibility built in, some times it fails for a reason that I haven't managed to figure out yet.

Hi there,

Changing color/colors by style/styles shows the drop down options, but when I test them, there is no change. It looks the same if I chose dark or highlight. It sounds like the codes are not connected.

Please advise.

Can you provide a link to a specific case of this happening? 

The code in the XML just tells the framework which options to add to the dropdown, all addition of styles to the output of each widget is done in a completely separate part the framework, and if that code wasn't working correctly the whole site would break. 

Hi there,

I am going to upload the site soon to show you the issue.

About the widget titles not showing : in the codes, the titles are commented out (see attachment). Since it is not commented out in the code (see below), I cannot figure out where it is coming from.


<div class="s5_module_box_1">
               <div class="s5_module_box_2">
                  <?php if ($module->showtitle) : ?>
                  <div <?php if ($suffix_color != "no") { ?>style="background:#<?php echo $suffix_color; ?>" <?php } ?>class="s5_mod_h3_outer">
                     <h3 class="s5_mod_h3"><span class="s5_h3_first"><?php echo $s5_h3_beginning ?> </span><?php echo $s5_h3_end ?></h3>
                  </div>
                  <div style="clear:both"></div>
                  <?php endif; ?>
                  <?php echo $module->content; ?>
                  <div style="clear:both; height:0px"></div>
               </div>
            </div>

Please advise

Frederique

I would have to actually look at your site to see what's causing that issue.  There are a couple places in the theme that are designed not to have titles, and would break the site if the title was shown; if you placed the widget in one of those locations, the title would be hidden.  If it's not one of those locations, then I have no way of knowing without being able to look at it.