Shape 5

General Category => Vertex 4 Framework => : godweb August 29, 2015, 04:53:39 AM



: Backend error
: godweb August 29, 2015, 04:53:39 AM
Hi,

I have updated to Vertex 4 but I get some errors on the backend.

Please, look the screenshot.

Can you help me please?


: Re: Backend error
: mikek August 29, 2015, 06:59:28 AM
Hello,

Are you running the latest version of Joomla?


: Re: Backend error
: godweb August 29, 2015, 10:46:18 AM
Yes, I'm running Joomla! 3.4.3

Thank you  ;)


: Re: Backend error
: mikenicoll August 29, 2015, 10:23:23 PM
Hello,

Can you see if this occurs with another fresh download of a Template? Can you also try using the English Language to see if the issue is specific to the Language?

Regards,


: Re: Backend error
: godweb September 01, 2015, 01:58:34 AM
Hi mikenicoll,

the issue was caused by Cloudflare, so I have created a rule on it and fixed the issue

Thank you


: Re: Backend error
: mikenicoll September 01, 2015, 10:23:30 PM
Hey,

Alright thanks for getting back to us!


: Re: Backend error
: IlyaSp7 December 11, 2015, 10:49:39 AM
Hello

I have same error in my website... how did you fix it?


: Re: Backend error
: IlyaSp7 December 11, 2015, 11:24:51 AM
before I saw post I wanted to fix it, I was thinking it's error in Vertex so I reinstall it now I get (cron.jpg) I try to upload my back up files but no luck still same......?!?!?! now it opens but no buttons to click to edit but when I click lil box in middle I get (cron.jpg)

help please :(



: Re: Backend error
: jonahh December 11, 2015, 02:19:25 PM
Hello,

Can you PM me Joomla and FTP login details to your site? I think I might know the issue and can fix it directly for you.

Thanks,