Shape 5

Hi Shape5,

I'm having a bit of trouble with the 'Desktop Version' Mobile Version' mobile bar in mobile view.

I use community builder and it appears  across the profile canvass.

On other normal website pages it appears above an image I have set in position Custom_5, custom html type. a full width image above the bottom rows.

Any ideas what's going on or how to fix this?I tried a few things in the default setting on the template with no joy.

Shows on both ios and android, two different phones.

Kind regards

Hello,

Please post a URL and some more detail/image of the issue.

Regards,

Thanks Mike, today it works fine and is positioned where it should be..

Strange, anyway - hope it continues to behave!

Alright glad you got it sorted out!

Hi,

I have the same problem.  When you view the site on a mobile the "Desktop Version" black bar appears in the middle of the screen and not at the bottom.

see:
http://surveys.cese.nsw.gov.au/information-for-parents

Scroll down slightly and the bar will appear

It happens on Android and IOS devices.

Any ideas?

Rustum

Hello,

First make sure you are running the latest version of Vertex on your site by patching with the latest files.

After that if the problem still continues it is most likely being caused by an unclosed element on the page such as a missing </div> tag. You would need to unpublish each article and module on the page to determine which is causing the problem.

Alternatively, you can also just hide it too. I recommend turning it off anymore because most users don't use the desktop links anymore. This css would hide the entire area in custom.css:

#s5_responsive_mobile_bottom_bar_outer {
display:none;
}

Thanks Mike.  We are using the latest version of vertex.  Just upgraded last week.

I think I'll disable the bar.  Thanks for the suggestion.

regards
Rustum

Hi Mike, mine is back aswell. May have to disable it too, not live yet though.

Could I ask about the patch, does it re-write any core files e.g. template.css, bootstrap.css?

Kind regards

Hello,

The patch updates several core files, css, js, backend files, etc. Anything specific to the template like custom.css or template.css is never touched in an update.