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: MODULE DISAPPEARS : carbond October 21, 2015, 05:05:31 AM Hi,
When I try to edit information on a module, specifically the Contact Us and Location Module on the front page, it disappears once I edit it and Save & Close Any way I could stop this from happening? How do I place the module back since I haven't even Unpublished it but it no longer appears once edited? Please help? Many Thanks : Re: MODULE DISAPPEARS : mikenicoll October 21, 2015, 06:31:22 PM Hello,
I am not sure what would cause that but it sounds like an issue in Joomla itself. Make sure you don't have any filters enabled in the back end such as "Unpublished" which would only show modules that are unpublished and not the modules that you save as published. That is the only thing I could see hiding a module from your view in the back end. Regards, : Re: MODULE DISAPPEARS : carbond November 12, 2015, 07:33:27 AM Hi,
This is still happening. I am losing my whole website because of the modules disappearing. In he back end of the Module manager, some say the modules are pending publishing and the some others are already published but aren't showing. PLEASE HELP :( : Re: MODULE DISAPPEARS : jonahh November 12, 2015, 01:36:21 PM Hello,
Would you be able to PM me Joomla login access to your site so I can take a first hand look at this? Thanks, : Re: MODULE DISAPPEARS : carbond November 13, 2015, 07:59:39 AM Hi,
I have PM'd you Thanks : Re: MODULE DISAPPEARS : jonahh November 13, 2015, 12:36:52 PM Thanks, I took a look and edited the "Contact Us - Hours - Nearby" module and changed the hours from Mon - Fri: 8am to 9pm to Mon - Fri: 8am to 8pm. The module seemed to save fine and on the frontend still shows fine.
Could you let me know what module isn't saving on edit? Then I can take a look at that specific module to see whats going on. Thanks! : Re: MODULE DISAPPEARS : carbond November 16, 2015, 07:59:48 AM Hi Jonah,
All disappear on the front end. Specifically the Location and Contact Us at the bottom of the front page I don't know why this is happening PLEASE HELP : Re: MODULE DISAPPEARS : jonahh November 16, 2015, 12:54:37 PM So if I open up the Contact Us at the bottom and do nothing but click save it will disappear? I just want to be sure of the exact steps as I tried the other module above as I mentioned but it worked.
Thanks, : Re: MODULE DISAPPEARS : carbond November 17, 2015, 04:40:34 AM Hi Jonah,
It just disappears once I edit the module. Even if I don't edit, it still happens when I save it. : Re: MODULE DISAPPEARS : jonahh November 17, 2015, 02:56:35 PM I'm sorry but I can't replicate this issue on your site. I opened up the Quick Contact module and saved it but it still showed fine on the frontend.
: Re: MODULE DISAPPEARS : carbond November 18, 2015, 06:45:38 AM Hi,
I figured it out. It works now, thank you. How do I remove the Visa/Mastercard area/image? : Re: MODULE DISAPPEARS : jonahh November 18, 2015, 01:26:54 PM Ok great!
You can remove these by turning them off in the theme specific area of the template admin area. You can see it on this image here at the top: http://www.shape5.com/demo/fresh_bistro/index.php/features-mainmenu-47/template-specific-features : Re: MODULE DISAPPEARS : carbond November 21, 2015, 03:40:52 AM Hi,
When I change anything in the backend template admin area, it doesn't change/switch off etc. Basically, changes do not save. Please assist : Re: MODULE DISAPPEARS : jonahh November 23, 2015, 12:53:17 PM Make sure that your vertex.json is writable. This is usually the main issue when Vertex doesn't save in the backend.
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