Shape 5

Joomla Templates => Fitness Center - Club => : marysorani November 11, 2015, 06:33:15 PM



: Admin console disappeared
: marysorani November 11, 2015, 06:33:15 PM
Hello,

Suddenly when I go to the admin console, I get a 404 error and I am unable to look at any of the Joomla settings.  Please help.


: Re: Admin console disappeared
: mikek November 12, 2015, 08:26:25 AM
Hello,

There is nothing in our products that control access tot he backend. If you can't access any part of the admin area, I would suggest contacting your host, there might be a permissions problem or an htaccess problem.


: Re: Admin console disappeared
: marysorani November 12, 2015, 09:24:57 AM
does your templates support Soundcloud?


: Re: Admin console disappeared
: mikek November 12, 2015, 09:28:21 AM
Hello,

I'm sorry I don't know what Soundcloud is. If it's a Joomla extension it shouldn't have any issues.


: Re: Admin console disappeared
: marysorani November 12, 2015, 10:09:06 PM
wow worst tech support ever


: Re: Admin console disappeared
: mikek November 13, 2015, 08:40:31 AM
Hello,

Our support is here for our core products, not debugging your admin console. I suggested contacting your host, did you contact them? The problem is either something you have installed or a configuration problem on your server; it is not related to our products.

I have never heard of SoundCloud. If you are referring this plugin:

http://extensions.joomla.org/extension/soundcloud-content

I see no reason why it wouldn't work, but we can't test every extension on the Joomla market.