Shape 5

Joomla Templates => Emusica - Club => : edoardopos November 22, 2015, 06:36:30 PM



: Issues on registration
: edoardopos November 22, 2015, 06:36:30 PM
Hi, I have some problem with user registration and s5box. I send you a screenshot of the problem after sybmitting data of registration. Users can't register...Thanks in advance, Edo


: Re: Issues on registration
: jonahh November 23, 2015, 01:33:42 PM
Hello,

Would you be able to post a URL where this occurs so I can take a look?


: Re: Issues on registration
: edoardopos November 23, 2015, 04:51:19 PM
Here it is: advancedtrainer.it


: Re: Issues on registration
: jonahh November 24, 2015, 02:11:48 PM
Wow this is quite strange. I don't see any console errors either on submission. The only thing I can see is K2 or some 3rd party module/extension causing this.  Would you be able to disable all 3rd party extensions and then test to be sure its not one of them causing the issue?


: Re: Issues on registration
: edoardopos November 24, 2015, 02:15:27 PM
I'll give it a try just now... ;)


: Re: Issues on registration
: edoardopos November 24, 2015, 03:24:40 PM
Okay...k2 Component was the problem...


: Re: Issues on registration
: edoardopos November 24, 2015, 03:27:29 PM
There is something I can do to avoid this conflict ?


: Re: Issues on registration
: edoardopos November 25, 2015, 04:52:56 AM
Disabling k2 user profile the problem was solved. Probably the joomla override with extra user information of K2, was the problem. ;)


: Re: Issues on registration
: jonahh November 25, 2015, 02:01:17 PM
Ok awesome, glad you found the issue! Yeah I bet that's it as K2 usually works fine along side our templates.