Shape 5

Joomla Club Extensions => Contact Popup - Club => : qyounes February 02, 2016, 10:25:53 AM



: S5 Popup Contact doesn't work....
: qyounes February 02, 2016, 10:25:53 AM
Hi,

I downloaded the S5 Popup Contact module and I installed it but it doesn't send the email ...
You can see my website: http://comiteemploistlaurent.com/


: Re: S5 Popup Contact doesn't work....
: jonahh February 02, 2016, 06:02:39 PM
Hello,

The google recaptcha isn't showing up. Did you enable the google recaptcha setting in the admin of the module? This needs to be enabled for it to work


: Re: S5 Popup Contact doesn't work....
: qyounes February 03, 2016, 08:03:05 AM
I enabled and it does not work....


: Re: S5 Popup Contact doesn't work....
: jonahh February 03, 2016, 11:56:59 AM
Ok thanks. I'm seeing:

"NetworkError: 500 Internal Server Error - http://comiteemploistlaurent.com/modules/mod_s5_contact_popup/tmpl/ajax.php"

I would make sure this file has permissions so the module can read it. Try temporarily setting CHMOD to 755 to test this


: Re: S5 Popup Contact doesn't work....
: qyounes February 03, 2016, 12:11:10 PM
I tried the following, it's not working...

Thanks


: Re: S5 Popup Contact doesn't work....
: qyounes February 04, 2016, 10:03:51 AM

Please can you help me.....

Thanks
[/quote]


: Re: S5 Popup Contact doesn't work....
: jonahh February 04, 2016, 01:05:10 PM
Can you please PM me FTP and Joomla login details so I can dig into this?  Thanks


: Re: S5 Popup Contact doesn't work....
: qyounes February 04, 2016, 01:11:55 PM
How do i PM you ? (where)


: Re: S5 Popup Contact doesn't work....
: qyounes February 04, 2016, 02:45:50 PM
ok I found it and i sended.

Thanks


: Re: S5 Popup Contact doesn't work....
: qyounes February 05, 2016, 10:42:05 AM
Do you have news ?

Thanks!


: Re: S5 Popup Contact doesn't work....
: jonahh February 05, 2016, 02:14:39 PM
Thanks for the login details, I am looking into this and hope to have a solution soon


: Re: S5 Popup Contact doesn't work....
: qyounes February 05, 2016, 02:58:48 PM
THANK YOU!!! :D


: Re: S5 Popup Contact doesn't work....
: qyounes February 08, 2016, 12:27:23 PM
Please, do you have a news ?


: Re: S5 Popup Contact doesn't work....
: qyounes February 10, 2016, 11:49:12 AM
Thank you , is that you can tell me what was the problem


: Re: S5 Popup Contact doesn't work....
: jonahh February 10, 2016, 12:35:24 PM
Yes hope to soon, our developer fixed this but just waiting on what the actual issue was.


: Re: S5 Popup Contact doesn't work....
: qyounes February 10, 2016, 01:19:28 PM
OK and thank you very much....


: Re: S5 Popup Contact doesn't work....
: pkennedy99 November 07, 2017, 05:44:01 PM
Can someone comment on what the problem and solution was for this problem? I am having the same issue.


: Re: S5 Popup Contact doesn't work....
: jonahh November 08, 2017, 10:29:38 AM
If you used a site shaper and the module was included in it please download a fresh copy of just the module and install it on your site.

If that isn't the case can you please PM me Joomla login details to your site and a URL where its published on the frontend?

Thanks,


: Re: S5 Popup Contact doesn't work....
: LBSF January 24, 2018, 03:01:10 AM
Hi there,

I have the same problem and getting in the Console as well:


"Failed to load resource: the server responded with a status of 404 (Not Found) - http://www.imagesnorth.com/modules/mod_s5_contact_popup/tmpl/ajax.php"
even though the file is of course there.>

I tried CHMOD to 755 - no change.

If I remove the .htaccess and turn off URL rewriting, I get 500 Internal Server Error.

HELP :)


: Re: S5 Popup Contact doesn't work....
: jonahh January 24, 2018, 12:26:40 PM
Hello,

What is your site URL? I tried http://www.imagesnorth.com/ but I don't see the contact popup module there.

Thanks,


: Re: S5 Popup Contact doesn't work....
: LBSF January 25, 2018, 01:47:46 AM
Hello,

What is your site URL? I tried http://www.imagesnorth.com/ but I don't see the contact popup module there.

Thanks,

Yes that's the site if http://www.imagesnorth.com doesn't work, try  http://www.imagesnorth.com/index0.php
[We are going back and forth at the moment between the old and the new]


: Re: S5 Popup Contact doesn't work....
: jonahh January 25, 2018, 12:11:56 PM
Thanks, I took a look and I will need FTP login details to where the module is located to further debug this.  Please PM me the details. Thanks