Shape 5

Joomla Club Extensions => MP3 Gallery - Club => : caw67 February 10, 2016, 05:03:42 AM



: doesnt work
: caw67 February 10, 2016, 05:03:42 AM
module doesnt work. please refrund my money please to papyal.


: Re: doesnt work
: jonahh February 10, 2016, 12:37:33 PM
Hello,

I'm sorry to hear you are having issues but you haven't asked us to help you? What exactly is the issue you are having, can you post a URL of this?

Thanks


: Re: doesnt work
: caw67 February 10, 2016, 09:35:48 PM
i have installed the module, add one mp3 and it doesnt play the mp3.
here it is http://joomla.christian-arthur-wenke.de/


: Re: doesnt work
: jonahh February 11, 2016, 12:44:02 PM
There could be multiple reasons as to why it isn't working. It would be easier if you just private messaged me FTP and Joomla login details so I can see why its not loading.

Thanks


: Re: doesnt work
: caw67 February 11, 2016, 09:49:34 PM
what reasons? when i buy an module, i expect it works after installation, without any tricks...


: Re: doesnt work
: jonahh February 12, 2016, 03:05:38 PM
Its not about tricks but it could be the following:

1. Another module conflicting with it from a 3rd party
2. It could be the module was not setup properly
3. It could be file permissions on the file it writes the playlist to
etc

Unfortunately just with different server environments and even Joomla setups (3rd party modules installed, etc) issues can arise like I mentioned but we are here to help and assist in getting it working. 99.9% its something easy to adjust in order to get working.