Shape 5

Joomla Templates => GCK Store - Club => : sjacobs April 25, 2016, 02:54:18 PM



: global configuration not accepting input
: sjacobs April 25, 2016, 02:54:18 PM
Hi all,

we've just purchased and installed a Joomla siteshaper shape 5 GCK store.
I've uploaded them to the host without any trouble
now I go to the site adress and get the first page of global configuration.

that's where it all goes wrong...

I put in site name, admin adres and name, pasword twice
hit next

and I get this:

Field required: Site Name

Field required: Admin Email

Field required: Admin Username

Field required: Admin Password

Field required: Confirm Admin Password

tried different browsers, other data, but it gets the same results every time...

what am I missing?

the dbase is there but that's the next step so I can't figure out what i'm doing wrong...

edit : have deleted and reuploaded a newly downloaded version: same problem persists...



: Re: global configuration not accepting input
: mikek April 26, 2016, 07:27:05 AM
Hello,

That is strange, I have never heard of that happening before. If you can private message me the following I can take a look:

ftp access
desired credentials for setup
cpanel access


: Re: global configuration not accepting input
: sjacobs April 26, 2016, 07:33:27 AM
pm sent

tnx


: Re: global configuration not accepting input
: sjacobs May 04, 2016, 07:12:21 AM
Solved with the help of Shape5 tnx !