Shape 5

Joomla Club Extensions => Contact Popup - Club => : joelsgreen May 21, 2016, 01:44:52 PM



: contact popup not working
: joelsgreen May 21, 2016, 01:44:52 PM
Hi, after I set up the module and hit 'send' there's only a 'sending message'  with circle showing progress, but it doesn't finish, by which time the verification has expired, nor do I receive the email. What seems to be the issue?
Thanks,

- Joel


: Re: contact popup not working
: jonahh May 23, 2016, 12:18:40 PM
Hello Joel,

If you can post a URL where this occurs I can take a look at this for you first hand. Not sure whats going on right now without looking at it.

Thanks,


: Re: contact popup not working
: joelsgreen May 23, 2016, 12:34:53 PM
Thanks Jonah...here you go:  www.dcpr.com
Its on all pages except home.

- Joel


: Re: contact popup not working
: joelsgreen May 24, 2016, 10:06:24 AM
Hi Jonah - Any update? Thanks.


: Re: contact popup not working
: jonahh May 24, 2016, 12:38:38 PM
I just took a look but I don't see it published on your site?


: Re: contact popup not working
: joelsgreen May 24, 2016, 01:51:51 PM
its on every page except the homepage. Check these:

http://www.dcpr.com/index.php/dcpr-process-approach
http://www.dcpr.com/index.php/clients-news/references


: Re: contact popup not working
: jonahh May 25, 2016, 12:30:32 PM
Ok please try downloading the php mail method one from here and install this instead of your current version (the Joomla mail method).  I just added this php one to the downloads as you can see from the hits and this should fix it for you:

http://www.shape5.com/component/option,com_docman/Itemid,96/task,cat_view/gid,267/


: Re: contact popup not working
: joelsgreen May 25, 2016, 01:38:38 PM
Thanks for the follow-up. I've downloaded and 'tried' installing it - the module manager says the install was successful, but then I'm unable to locate the module from the list.  I've tried clearing the cache.  Sorry - any recommendations?
- Joel


: Re: contact popup not working
: joelsgreen May 26, 2016, 07:30:43 AM
Jonah - I have the module working now. Thanks for your help with the new version!

- Joel


: Re: contact popup not working
: jonahh May 26, 2016, 12:47:26 PM
Great glad to hear its working!