: Shape 5 Theme Options is not showing anything... : Megaboss July 14, 2016, 02:45:54 AM Hi
Shape 5 Theme Options is not showing anything, it's just a blank page. See attached file. What to do? //Niclas : Re: Shape 5 Theme Options is not showing anything... : Tristan Rineer July 14, 2016, 09:24:38 AM It appears that you are running an old version of the admin. The issue you are having should be fixed by installing the Vertex Upgrade Patch (http://www.shape5.com/component/option,com_docman/Itemid,96/task,cat_view/gid,308/).
To install the patch: 1. Download the Vertex Upgrade Patch (http://www.shape5.com/component/option,com_docman/Itemid,96/task,cat_view/gid,308/). 2. Back up your site (just in case). 3. Copy the vertex/footer.php from the theme folder to somewhere safe (you'll be putting it back after patching). 4. Delete the vertex folder from the theme (nothing else, that is the only thing to delete). 5. Extract the zip file containing the patch, and upload it to the theme folder through FTP, choosing "overwrite" if/when prompted. 6. Copy the footer.php file (from step 3) back into the vertex folder of the theme. That's it. Or, to put it a different way: 1. Back up vertex/footer.php. 2. Delete the vertex folder, then upload the extracted patch to the theme folder. 3. Put the footer.php file back into the vertex folder of the theme. : Re: Shape 5 Theme Options is not showing anything... : Megaboss July 14, 2016, 11:08:51 AM Hi
Did as you wrote but now I get: Template XML file not found on every page... //Niclas Lundin : Re: Shape 5 Theme Options is not showing anything... : Megaboss July 15, 2016, 12:18:37 AM I had to revert to the backup copy to get the site working again...
Please, advise what I have to do to solve this. //Niclas Lundin : Re: Shape 5 Theme Options is not showing anything... : Tristan Rineer July 15, 2016, 07:18:16 AM That error means that you deleted something you weren't supposed to. As stated in the instructions above, the only thing you are supposed to delete is the /vertex folder of the theme. The error you got means that you deleted the XML folder as well, which contains theme-specific files. If you delete anything other than the vertex folder, you will be deleting theme-specific files that are not included in the patch.
: Re: Shape 5 Theme Options is not showing anything... : Megaboss July 15, 2016, 02:46:16 PM Nope..
I have done exactly as you said and I keep getting the "Template XML file not found" //Niclas : Re: Shape 5 Theme Options is not showing anything... : Megaboss July 15, 2016, 03:15:33 PM Could it be a matter of rights?
All folders are 755 and all files are 644 //Niclas Lundin : Re: Shape 5 Theme Options is not showing anything... : Tristan Rineer July 18, 2016, 07:24:42 AM If you can PM me FTP access details and WP login information by the end of the day today, I'll try to patch your site first thing tomorrow.
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