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General Category => Pre-Sales Questions => : paulo January 30, 2017, 09:14:02 AM



: Lost access to my account
: paulo January 30, 2017, 09:14:02 AM
Hi,
I've recently lost access to my paid account with which I bought the Cyan Joomla template. My account is arsdesign.
I've managed to change my password but still cannot access the account. Can you please help me regain access?
Best regards


: Re: Lost access to my account
: jonahh January 30, 2017, 12:33:02 PM
Hello,

You should be able to login now with the old account. I added on a free membership. I'm not sure why it didn't have one added already though.