Shape 5

Joomla Templates => Risen Hope - Club => : fossa May 23, 2017, 02:29:10 PM



: Unable to edit settings in template
: fossa May 23, 2017, 02:29:10 PM
I'm running a Joomla 3.7.1 site using php 7, and discover it's not possible to edit the Vertex/template settings anymore.
I tried to patch Vertex 4.0 - this didn't help.
Can I uninstall/reinstall the Risen Hope template without loosing existing settings in the template?
Any other ideas how to fix this?

Kind regards
Olav


: Re: Unable to edit settings in template
: mikek May 24, 2017, 07:26:14 AM
Hello,

We are currently running Vertex 4.1, not 4.0. Are you on the current version? You can uninstall and reinstall, and keep of copy of vertex.json (that's where your settings are stored). I doubt that will solve anything though, you most likely either have a third party extension interfering or it's not running the latest Vertex files.


: Re: Unable to edit settings in template
: sneadm June 02, 2017, 01:47:28 PM
Same problem.  Running Vertex 3.6. Upgraded to 4.1 on development site, no change.  Not sure when it happened, but have not added any new extensions in over a year.  Any ideas of where to look?


: Re: Unable to edit settings in template
: fossa June 02, 2017, 03:50:22 PM
I followed Mike's suggestions. Installed a Shape5 template, disabled and unininstalled Risen Hope. Installed the current version of Risen Hope, set as default and restored the backed up json- file, and site nearly worked normal. Some modules "dissappeared" and custom logo got lost.

Good luck, SNEADM!


: Re: Unable to edit settings in template
: mikek June 03, 2017, 06:35:02 AM
Hello,

I would suggest reinstalling the template then as fossa suggested. You can make a back up of the template by copying its entire folder via ftp first if you wish.


: Re: Unable to edit settings in template
: sneadm June 03, 2017, 07:41:28 AM
Thank-you, that worked.

Mark