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General Category => Joomla Talk => : hanoverc June 19, 2017, 05:12:25 PM



: Risen Hope backend interface no longer accessible
: hanoverc June 19, 2017, 05:12:25 PM
We downloaded the Risen Hope Joomla template in 2014 and the backend interface allowed us to configure the template.  That has now stopped working.  Our understanding was that any templates downloaded during our 3 month membership would continue to be fully functional.  Is there a way to fix this issue?  I have attached a snapshot.  Thank you for your help.


: Re: Risen Hope backend interface no longer accessible
: mikek June 20, 2017, 07:06:20 AM
Hello,

The screenshot you are showing is not the template's configuration, that's Joomla template manager which allows you to modify files. You need to be in the styles manager and click on the template's name to view its configuration.

Please also be sure you are on the latest version of the framework:

https://www.shape5.com/documentation/Vertex-Framework/Joomla-Specific/How-To-Patch-Vertex-In-Joomla-and-Changelog


: Re: Risen Hope backend interface no longer accessible
: hanoverc June 20, 2017, 07:17:12 AM
What would you charge to do that for us?

https://www.shape5.com/documentation/Vertex-Framework/Joomla-Specific/How-To-Patch-Vertex-In-Joomla-and-Changelog


: Re: Risen Hope backend interface no longer accessible
: jonahh June 20, 2017, 11:26:26 AM
You can follow the tutorial but if you wanted us to do it for you it would fall under the extension install here:

https://www.shape5.com/custom_services.html


: Re: Risen Hope backend interface no longer accessible
: Mosee2014 July 27, 2017, 03:35:22 AM
Hi, after upgrading to latest version of joomla, my backend of Risen Hope changed and looked like the attached


: Re: Risen Hope backend interface no longer accessible
: mikek July 27, 2017, 08:33:06 AM
Hello,

You need to upgrade your Vertex install, there are instructions for that here:

https://www.shape5.com/documentation/Vertex-Framework/Joomla-Specific/How-To-Patch-Vertex-In-Joomla-and-Changelog


: Re: Risen Hope backend interface no longer accessible
: Mosee2014 July 28, 2017, 01:27:26 AM
I have followed the steps but still giving me errors, as the attached..


Kindly assist


: Re: Risen Hope backend interface no longer accessible
: Mosee2014 July 28, 2017, 03:36:44 AM
Hello,

Thanks Alot have successifully updated..

Regards

Moses