Shape 5

Joomla Templates => Risen Hope - Club => : sneadm July 13, 2017, 08:13:44 AM



: 404 custom page not showing.
: sneadm July 13, 2017, 08:13:44 AM
I am running a joomla site on Siteground.  http://www.pacecenter.org.  When I publish the 404-error-page and enter http://pacecenter.org/dummy, I get the default siteground site not available message: https://www.pacecenter.org/cgi-sys/defaultwebpage.cgi
When I should see this page:  https://www.pacecenter.org/index.php?option=com_content&view=article&id=67
If I unpublish the 404-error-page, I get the default joomla 404 error page.

The error.php file is the latest vertex version.
My versions are:
PHP 5.6.31
Joomla 3.7.3
Vertex 4.1.0

Ideas?


: Re: 404 custom page not showing.
: mikek July 14, 2017, 07:13:51 AM
Hello,

That is something your host is controlling, you would need to contact them to deactivate this feature on the server.


: Re: 404 custom page not showing.
: sneadm July 14, 2017, 07:40:00 AM
That's what I thought but they told me it's my template.  Can you point me to the setting or config that I can ask them to change?  My other siteground sites with your templates work fine.



: Re: 404 custom page not showing.
: mikek July 17, 2017, 07:35:09 AM
Hello,

I don't know what settings they use on their servers to control that, that is something they would have to do. It's pointing to a Siteground 404 error page, there is nothing in the template that would control that - that's being overridden by their server.