Shape 5

Wordpress Club Themes => Big Picture - Club => : diermava82 August 02, 2017, 09:43:48 PM



: Size Font and Uppercase Letter
: diermava82 August 02, 2017, 09:43:48 PM
Hi,

I would like who I change the size of font of the text in the banner and I can't change the Uppercase Letter option, when I try the change the option a Disable, this option is not possible choose.

The site is www.hogarnuevagranada.com/newweb

Thank you for your help.


: Re: Size Font and Uppercase Letter
: Tristan Rineer August 03, 2017, 10:04:07 AM
I'm not sure what you're saying.  Are you asking how to disable the font resizer?  I don't see it visible on your site, did you already figure out how to disable it?


: Re: Size Font and Uppercase Letter
: diermava82 August 03, 2017, 11:11:43 AM
I'm not sure what you're saying.  Are you asking how to disable the font resizer?  I don't see it visible on your site, did you already figure out how to disable it?

They are 2 things,

Change the font size in the text banner.

I can't select the Dissable option in the Uppercase letter, attached the error.

Thank you for your help.


: Re: Size Font and Uppercase Letter
: Tristan Rineer August 04, 2017, 10:03:32 AM
If you can PM me login details and FTP access information, I'll have one of the designers take a look at the admin issue on Monday. 

For the font size thing, I'm still not sure what you're referring to.  You may want to try using Firebug (http://getfirebug.com/) to inspect the text that you want to change; it will tell you where the CSS is located that controls it.


: Re: Size Font and Uppercase Letter
: diermava82 August 08, 2017, 07:30:21 PM
If you can PM me login details and FTP access information, I'll have one of the designers take a look at the admin issue on Monday. 

For the font size thing, I'm still not sure what you're referring to.  You may want to try using Firebug (http://getfirebug.com/) to inspect the text that you want to change; it will tell you where the CSS is located that controls it.

Sorry for answering so far, I had limited access to the internet and had not seen the message. I hope you can still help me, it would be of great help to me.

The ftp access is:

EDIT: Access details removed for security reasons.  Please remember to always send requested usernames & passwords through PM, not in a post on the main forum.

Thank you for your help.


: Re: Size Font and Uppercase Letter
: Tristan Rineer August 09, 2017, 10:02:14 AM
Thanks for the FTP information, but without WP login information as well, I can't actually look at the admin issues you're having.  Please make sure you send the information through a PM this time instead of putting it on the forum where it's visible to everyone.


: Re: Size Font and Uppercase Letter
: diermava82 August 09, 2017, 02:05:48 PM
Thanks for the FTP information, but without WP login information as well, I can't actually look at the admin issues you're having.  Please make sure you send the information through a PM this time instead of putting it on the forum where it's visible to everyone.

Hello,

I send you a PM with the information access of WP.

Thank you for your help.

Diego


: Re: Size Font and Uppercase Letter
: Tristan Rineer August 10, 2017, 11:43:33 AM
I changed the setting by editing the vertex.json file that stores all the settings.  One of the designers is taking a look at the admin to see if he can figure out what's causing the issue, and once it's solved, there will be an update to the Vertex Upgrade Patch (http://www.shape5.com/component/option,com_docman/Itemid,96/task,cat_view/gid,308/) with the solution.


: Re: Size Font and Uppercase Letter
: Tristan Rineer August 10, 2017, 12:38:29 PM
The problem is fixed on your site, and the Vertex Upgrade Patch (http://www.shape5.com/component/option,com_docman/Itemid,96/task,cat_view/gid,308/) has been updated.