Shape 5

hi
I use business corporate since 5 years and now I need to make upgrade because the website is hacking.
how can I do it ? my website is to english and norwegian
is it possible to have video tutorial or the procedure to make it, please
it s very very imporant , my website is closing.

my template 2.5 is it compatible with joomla 3?
I use joomla 2.5.28

Hello,

You can upgrade Joomla itself from the backend of Joomla to 3.X. However, no 2.5 products will work in Joomla 3.X, you must completely reinstall the template and extensions with the latest versions after you upgrade Joomla.

thanks you for your answer
I don t understand
I have already a website multilanguage avec template corporate response joomla 2.5 and now I want upgrading  my website from j2.5 to j3.x
Can I update the extensions s5 and template corporate response_current before the migration? and not lost my first configuration?

you said: "you must completely reinstall the template and extensions with the latest versions after you upgrade Joomla. "
so must I uninstall the template and extensions from j2.5 ?

is it possible to have the procedure step by step for upgrade j2.5 with this template to j 3.x ?

Hello,

As I stated above, you cannot use a 2.5 product in 3.X, they are incompatible. That means after you upgrade Joomla itself you must completely remove the template and extensions and then reinstall them with the latest version. I am sorry there is not a way to save those settings, because everything must be uninstalled and new versions put in their place. Within Joomla 3.X you can upgrade to the latest versions with new issues, but going from 2.5 to 3.X is a different Joomla platform.

Hello,

Did you completely uninstall the old template and install the new ones? The layout issues you are seeing would indicate you are on old css.

In regards to your error message here is nothing in a template that controls the databases of a Joomla install. It sounds like you have something corrupt within your Joomla database, I would suggest posting on the forum boards of joomla.org as this pertains directly to the CMS. You can also go to Extensions/Manage/Database and see if there are any errors to fix under that tool.

Hi Mikek
It  s ok . I upgrade j2.5 to 3. but I have problems after upgrading

the sub-menu are difficult to see (see picture pic1) to my home page but
when I click to language courses, in this page all is ok (see picture pic2)

When I teste the menu on telephone mobile, when I click on Menu, nothing happens. I can t see the contains of menu. It s the same for search.

I have also this problem with database.
Table 'et6nc_menu' does not have index 'idx_client_id_parent_id_alias_language'. (From file 2.5.0-2011-12-24.sql.)
Table 'et6nc_redirect_links' does not have index 'idx_old_url'. (From file 3.5.0-2016-03-01.sql.)
The Joomla! Core database tables have not been converted yet to UTF-8 Multibyte (utf8mb4).

please can you help me?

Hello,

You did not answer my questions above, did you completely uninstall the template and reinstall with the latest version? You must do this. You cannot run the old 2.5 files on your site. Your problems are indicating that you are still running older files. Again, all the extensions and template must be completely uninstall and reinstalled with the latest versions.

I cannot debug a data problem for you, our support is for our products only. You have a corruption in your Joomla database, please go to the admin tool that I mentioned above to see if it can be fixed from there.

Thanks for your answer
yes I uninstall the old template before to make the upgrading but
before the upgrade to j 3.x , I udpate just all  s5 extensions by the current.

it s trange because in certains page it s normal and another page (specialy home page) it s not good

what css told you?

please can you help me to find a solution?

Hello,

Please post a url to where this occurs.