Shape 5

Joomla Free Extensions => MailChimp Signup - Free => : fastmax November 29, 2017, 11:04:42 AM



: Mail not submitted
: fastmax November 29, 2017, 11:04:42 AM
I have a problem when sending the subscription form, the modules remains with the word "adding email address" and nothing else happens.
The address is not added in Mailchimp.

The url is: www.pianetacapello.it


: Re: Mail not submitted
: jonahh November 30, 2017, 11:30:18 AM
Hello,

I see the issue, very strange. Can you PM me FTP and Joomla login details so I can take a look at this for you?

Thanks,


: Re: Mail not submitted
: fastmax December 01, 2017, 05:11:56 AM
I did it


: Re: Mail not submitted
: fastmax December 11, 2017, 04:59:50 AM
Hello,

I see the issue, very strange. Can you PM me FTP and Joomla login details so I can take a look at this for you?

Thanks,

hi, could you check it?


: Re: Mail not submitted
: jonahh December 11, 2017, 02:00:36 PM
Hello,

I'm sorry for the delay in getting back to you. We did check this out. Our developer is saying to try and generate a new API key and then use that. Apparently sometimes issues with older ones? I'm not sure but if this doesn't work please let me know.


: Re: Mail not submitted
: fastmax December 14, 2017, 10:38:31 AM
I did it but unfortunately it does not work yet...
any ideas?


: Re: Mail not submitted
: jonahh December 14, 2017, 12:48:56 PM
Hmm ok. I will need your MailChimp login to dig into this further then. If you can PM me this info I can get it working for you.  Thanks


: Re: Mail not submitted
: KlintWeb December 19, 2017, 02:33:49 AM
Hmm ok. I will need your MailChimp login to dig into this further then. If you can PM me this info I can get it working for you.  Thanks

I had the same problem a few days ago

I tried with a new install, but it did not help

When I added the raw HTML code and Java Scripts from MailChimp in a modul, it worked well


: Re: Mail not submitted
: jonahh December 19, 2017, 11:00:08 AM
We have also updated the downloads just yesterday again. This should fix any issues with the module not working.


: Re: Mail not submitted
: KlintWeb December 21, 2017, 01:14:08 AM
We have also updated the downloads just yesterday again. This should fix any issues with the module not working.

Sorry, but it's still the same


: Re: Mail not submitted
: jonahh December 21, 2017, 11:07:55 AM
If you PM me FTP and Joomla login details I can take a look for you.