Shape 5

Hello all,

I have already bought the Ambient Joomla Template from here, and while working on it, i want to replace the video situeted in the homepage, but on i have parametred the new video it take 3 or 4 minitues to be loaded, i don't know why it take a long time, maybe because of the video it's takes 1min34sec, is there another solution to load the video quickly or if i compress the video it could help me to b loaded directally without waiting for ??

Please it's too urgent, and i need ur support asap

Thank you for your collaboration

Hello,

Please post a url.

If the video is taking that long the video is either very large or you have latency issue son your server. The video should ideally be 10mb or less.

Thank you for ur reply,

However the video is working fine now but in Mobile version i can't see the video.

For the information:

Am working with: Ambient Template

The position of my Video is: Top_row_1_1

It too urgent to be appeared in Mobile Version (see the link of my website below)

http://tiglmanine.com/elhejjaji/

Waiting for ur replu asap

Please i have another question

This is my code for another video in the same Template:

<div class="video_overlay_wrap video_large" style="max-height:700px;min-height:250px;"data-sr="scale up 2%, over 0.5s, wait 0.8s">
   <video sound autoplay="autoplay" loop="loop" src="http://www.rivaindustriesmaroc.com/images/video/site.mp4"></video>
   <div class="video_overlay_text_wrap">
   <div class="video_overlay_text_wrap_inner">
      <div style="clear:both;height:0px;"></div>
   </div>
   </div>
</div>

I need to add controls please, and i tried to add them but controls didn't appear.

Waiting for ur help please.

Thank you

Hello,

We don't provide support on setting up custom html elements. I have not done this before but I believe you just add "controls" to the video call:

<video controls sound autoplay="autoplay" loop="loop" src="http://www.rivaindustriesmaroc.com/images/video/site.mp4"></video>

Thank you Mikek, i have already add "controls" as u mention but it doesn't work at all !!?? Poor me :'(

Also i don't know why it can't be charged in mobile version??

Please i need ur support

Thank you Mikek

Hello,

That controls function should be working. As I stated we don't provide support on setting up custom html elements, our support is for our core products.

Mobile products do not allow for auto play of videos and are generally disabled on mobile.