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: Vertex Updater doesn't find the template : swatch57 December 29, 2017, 12:21:52 PM Hi,
updated Joomla to 3.8.1, all menus disappeared. I managed to install the Vertex updater, but when it is executed (menu -> Components -> Shape5 Vertrex updater) No template is found ! (see picture attached) and there is a pop-up saying "Error getting update package" Thanks for any hints Best Rgds Eric : Re: Vertex Updater doesn't find the template : mikek December 29, 2017, 01:54:40 PM Hello,
We have not run into this problem yet, if you can private message me the following I can take a closer look for you: 1. website url 2. super admin access 3. ftp access In the meantime you can use the Method 2 manual process to update Vertex: https://www.shape5.com/documentation/Vertex-Framework/Joomla-Specific/How-To-Patch-Vertex-In-Joomla-and-Changelog : Re: Vertex Updater doesn't find the template : swatch57 December 30, 2017, 07:57:07 AM Manual update worked :D :D
Thanks a lot : Re: Vertex Updater doesn't find the template : mct2002 January 30, 2018, 03:08:43 PM Was there a fix for this problem? I am experiencing something similar.
: Re: Vertex Updater doesn't find the template : swatch57 January 31, 2018, 05:15:05 AM Hi,
Mikek and his team managed to fix the issue by connecting as 'admin' to my site. Thanks to their great support Best Rgds |